---
title: "isiZulu Speech Dataset – 50h Tonal ASR Training Data | Way With Words"
description: "50 hours of authentic isiZulu conversational speech for ASR and voice AI. Covers tonal language patterns, regional accents, and real acoustic environments."
image: "https://waywithwords.ai/og-default.png"
---

Speech dataset

# isiZulu speech dataset

Production-ready isiZulu speech data curated for modern ASR and multilingual AI workflows. Built from authentic conversational prompts, this dataset supports improved recognition accuracy across tonal language patterns, regional accents, and real-world acoustic environments.

Looking for more options? Browse the [full African speech datasets catalog](/datasets) or see our [community-centric data licensing framework](/esethu).

## Key details

Hours available

50

Speakers

63

Download size

38GB

Audio format

WAV

Accents

South African isiZulu

Download Sample Data →

[View on Hugging Face →](https://huggingface.co/datasets/waywithwords/www-za-zul-cx "waywithwords/www-za-zul-cx")

waywithwords/www-za-zul-cx

## Dataset details

Hours available

50

Age range

18 – 69

Download size

38GB

Number of speakers

63

Audio format

WAV

Accents

South African isiZulu

Recording samples

## Hear the isiZulu data in context

Preview full-length conversational recordings from the public www-za-zul-cx release, paired with the time-aligned annotation workbook that ships with each file. Switch domains to compare how the same collection handles insurance, retail, travel, and debt-collection scenarios.

Debt Collection Insurance Retail Travel

Sample recording

### Debt Collection

zu\_za\_debtcollection\_030

20:33 runtime 310 segments 2 speakers

Play the recording below and follow the time-aligned transcript. Select a row to jump to that segment.

 Your browser does not support the audio element.

#### Time-aligned transcript

Active lines follow playback automatically.

Showing 310 segments

Time

Speaker

Channel

Transcript

0:02.90 – 0:04.58

spkr\_30

Channel 1

Sawubona.

0:04.58 – 0:12.27

spkr\_30

Channel 1

Ukhuluma noThabo Dube ophuma kwabaka-We Collect Debt Collectors. Ngikhuluma nobani?

0:12.43 – 0:15.91

spkr\_29

Channel 2

Sawubona, bhuti Thabo. Ukhuluma noThandeka Zulu lana.

0:13.00 – 0:14.10

spkr\_30

Channel 1

\[noise\]

0:16.52 – 0:20.87

spkr\_30

Channel 1

Oh, hello Thandeka. \[um\] ngingakusiza ngani namuhla?

0:20.99 – 0:31.32

spkr\_29

Channel 2

Ayi bhuti ngathi nginenkinga lana. Angikhoni ukuzwisisa kahle kahle ukuthi kwenzakalani nge-akhawunti lami \[hes\] lase-Bhenka Nathi, uyazwisisa?

0:31.32 – 0:33.88

spkr\_29

Channel 2

\[hes\] ngathatha i-loan

0:34.05 – 0:36.72

spkr\_29

Channel 2

ngo-twenty twenty ngo-April.

0:36.72 – 0:40.39

spkr\_29

Channel 2

Ngicabanga ukuthi bekuyi-three, uma ngicabanga kahle.

0:40.39 – 0:44.95

spkr\_29

Channel 2

Ngithathe i-loan la-twenty thousand khona lapho \[?\] Nathi.

0:42.25 – 0:43.36

spkr\_30

Channel 1

\[?\]

0:44.95 – 0:50.24

spkr\_29

Channel 2

So, ngimangele kakhulu masengithola izincwadi yiyo le i-letter of demand

0:50.24 – 0:54.15

spkr\_29

Channel 2

ephuma from e-We Collect Debt Collectors,

0:54.27 – 0:56.97

spkr\_29

Channel 2

ekhuluma ukuthi cha leyo-akhawunti

0:56.97 – 1:02.01

spkr\_29

Channel 2

lami lelo personal loan le ngalithatha lapho ka-Bhanka Nathi.

1:02.19 – 1:06.45

spkr\_29

Channel 2

Senizodonsa u-seven hundred and fifty.

1:02.54 – 1:03.72

spkr\_30

Channel 1

\[?\]

1:07.67 – 1:11.19

spkr\_29

Channel 2

Ngabona futhi nje ukuthi kule-statement sami,

1:08.23 – 1:09.42

spkr\_30

Channel 1

\[?\]

1:11.19 – 1:16.92

spkr\_29

Channel 2

sebhanka ukuthi \[hes\] yebo niwudonse wona lo-seven hundred and fifty.

1:16.92 – 1:24.50

spkr\_29

Channel 2

Kodwa mina noBhanka Nathi besinesivumelwano ukuthi cha bazodonsa u-three hundred and fifty

1:24.50 – 1:26.54

spkr\_29

Channel 2

unyanga \[?\].

1:28.28 – 1:29.64

spkr\_29

Channel 2

Uyazwisisa?

1:28.31 – 1:29.53

spkr\_30

Channel 1

\[um\]

1:29.53 – 1:31.92

spkr\_30

Channel 1

\[?\]

1:29.64 – 1:37.37

spkr\_29

Channel 2

Yebo. So, uma ngifona namhlanje bengifuna \[hes\] ukuzwisisa kahle ukuthi nje ngibone ukuthi mhlawumbe

1:37.92 – 1:43.64

spkr\_29

Channel 2

kwenzakaleni ukuthi ize \[hes\] ikhuphuke ifike ku-seven hundred and fifty.

1:45.38 – 1:58.22

spkr\_30

Channel 1

\[um\] eish, ngiyabona. All right. \[um\] uxolo kakhulu sisi nje uma ngingathola ama-details wakho ambala ngizokwazi uku-confirm-a ukuthi kwenzakaleni nge-akhawunti yakho, all right?

1:58.20 – 2:00.40

spkr\_29

Channel 2

All right, akunankinga.

2:00.64 – 2:07.08

spkr\_30

Channel 1

All right. So, i-reference number ye-akhawunti yakho uyiphethe lapho kuwe?

2:07.55 – 2:09.79

spkr\_29

Channel 2

Awuthi ngiyicinge kahle.

2:09.79 – 2:10.79

spkr\_29

Channel 2

\[?\]

2:10.79 – 2:12.77

spkr\_29

Channel 2

Yebo, sengiyitholile.

2:14.20 – 2:17.68

spkr\_30

Channel 1

\[um\] bengicela unginike leyonamba.

2:18.14 – 2:27.81

spkr\_29

Channel 2

Okay. So, le-reference number le oyifunayo ile bekuyi-letter of demand mhlawumbe or ufuna le ngayithola kaBhanka Nathi?

2:28.65 – 2:38.02

spkr\_30

Channel 1

Ile \[hes\] wayithola ku-Bhanka Nathi \[um\] le ekufanele nje uyisebenzise if unezinkinga \[um\] nge-akhawunti yakho.

2:38.12 – 2:45.24

spkr\_29

Channel 2

Okay. So, ufuna le engiyithole phezu kwalencwadi le \[hes\] le eniyibiza nge-letter of demand?

2:38.63 – 2:40.02

spkr\_30

Channel 1

\[?\]

2:45.27 – 2:47.09

spkr\_30

Channel 1

Yebo.

2:46.63 – 2:49.92

spkr\_29

Channel 2

All right. Yona ithi K M J

2:50.75 – 2:53.98

spkr\_30

Channel 1

All right. It's K M

2:53.98 – 2:55.44

spkr\_30

Channel 1

J

2:55.18 – 2:56.94

spkr\_29

Channel 2

one oh one.

2:55.76 – 2:56.88

spkr\_30

Channel 1

\[noise\]

2:57.35 – 3:00.10

spkr\_30

Channel 1

one oh one.

3:00.10 – 3:09.13

spkr\_30

Channel 1

All right. \[um\] ngiyabonga for lokho. Also, ngizodinga uku-confirm-a i-physical address yakho. Unganginika yona?

3:09.24 – 3:11.97

spkr\_29

Channel 2

Okay, i-physical address yami ithini

3:11.97 – 3:14.03

spkr\_29

Channel 2

P\_O Box

3:12.12 – 3:13.33

spkr\_30

Channel 1

\[noise\]

3:16.10 – 3:19.38

spkr\_30

Channel 1

P\_O Box

3:19.94 – 3:23.13

spkr\_29

Channel 2

two two five zero.

3:23.90 – 3:27.59

spkr\_30

Channel 1

two two five zero.

3:27.71 – 3:31.38

spkr\_29

Channel 2

Yona iseMhlangani Complex.

3:31.82 – 3:33.87

spkr\_30

Channel 1

\[?\]

3:34.34 – 3:36.98

spkr\_30

Channel 1

\[?\]

3:37.69 – 3:40.88

spkr\_30

Channel 1

It's Mhlangani, is that correct?

3:40.83 – 3:44.97

spkr\_29

Channel 2

Yes. So, uyi-spell-a kanje ithi M H

3:41.34 – 3:42.40

spkr\_30

Channel 1

\[?\]

3:42.40 – 3:43.53

spkr\_30

Channel 1

\[noise\]

3:44.69 – 3:46.69

spkr\_30

Channel 1

N

3:45.03 – 3:47.31

spkr\_29

Channel 2

L A

3:49.38 – 3:51.12

spkr\_30

Channel 1

L A

3:50.95 – 3:54.17

spkr\_29

Channel 2

Yebo, yathi N G

3:53.20 – 3:55.07

spkr\_30

Channel 1

\[?\]

3:56.24 – 3:58.89

spkr\_30

Channel 1

All right N G

3:57.74 – 3:59.07

spkr\_29

Channel 2

A

3:59.56 – 4:01.70

spkr\_29

Channel 2

A N I.

3:59.81 – 4:01.07

spkr\_30

Channel 1

A

4:01.07 – 4:02.08

spkr\_30

Channel 1

\[noise\]

4:02.70 – 4:06.92

spkr\_30

Channel 1

A N I. All right. \[hes\]

4:05.07 – 4:09.29

spkr\_29

Channel 2

Yebo \[hes\] ku \[hes\] apartment seven.

4:10.77 – 4:13.81

spkr\_30

Channel 1

All right, apartment

4:13.91 – 4:15.22

spkr\_30

Channel 1

\[?\]

4:15.09 – 4:16.43

spkr\_29

Channel 2

yebo

4:15.22 – 4:19.19

spkr\_30

Channel 1

All right then, ngiyabonga kakhulu.

4:19.91 – 4:27.32

spkr\_30

Channel 1

And then \[um\] okunye engizodinga kuwe nje it's \[um\] i-cell phone namba yakho.

4:27.73 – 4:31.49

spkr\_29

Channel 2

Okay, cell phone namba yami ithi oh seven one

4:30.37 – 4:31.47

spkr\_30

Channel 1

\[noise\]

4:32.37 – 4:34.80

spkr\_30

Channel 1

Oh seven one

4:35.44 – 4:38.68

spkr\_29

Channel 2

six two seven

4:36.03 – 4:37.96

spkr\_30

Channel 1

\[noise\]

4:39.26 – 4:42.38

spkr\_30

Channel 1

six two seven

4:42.82 – 4:44.89

spkr\_29

Channel 2

one zero

4:44.93 – 4:47.03

spkr\_30

Channel 1

one zero

4:47.16 – 4:48.24

spkr\_29

Channel 2

six

4:48.24 – 4:49.39

spkr\_29

Channel 2

seven

4:49.86 – 4:51.35

spkr\_30

Channel 1

six

4:51.35 – 4:55.71

spkr\_30

Channel 1

seven, all right it's zero seven one

4:55.50 – 4:57.08

spkr\_29

Channel 2

yebo

4:56.73 – 4:59.04

spkr\_30

Channel 1

six two seven

4:59.52 – 5:00.87

spkr\_29

Channel 2

yebo

5:00.88 – 5:03.80

spkr\_30

Channel 1

one zero six seven

5:03.58 – 5:04.91

spkr\_29

Channel 2

yebo.

5:05.66 – 5:13.78

spkr\_30

Channel 1

All right, and then \[um\] the last four digits we- I\_D yakho ungangibizela wona?

5:14.17 – 5:21.11

spkr\_29

Channel 2

All right, the last four digits we-I\_D yami ithi-eight eight

5:15.40 – 5:16.58

spkr\_30

Channel 1

\[noise\]

5:21.97 – 5:24.44

spkr\_30

Channel 1

eight eight

5:24.01 – 5:25.84

spkr\_29

Channel 2

zero two

5:26.15 – 5:27.92

spkr\_30

Channel 1

zero

5:27.92 – 5:30.44

spkr\_30

Channel 1

two all right, and then

5:30.44 – 5:32.69

spkr\_30

Channel 1

ngabesigcina nje

5:32.69 – 5:36.94

spkr\_30

Channel 1

information yokugcina kuzoba i-email address.

5:38.10 – 5:42.87

spkr\_29

Channel 2

Okay, so i-email address yami uThandeka

5:38.80 – 5:40.25

spkr\_30

Channel 1

\[noise\]

5:43.81 – 5:48.50

spkr\_30

Channel 1

okay, ungangi spelela yona maybe so that ngingenzi amaphutha?

5:48.65 – 5:51.06

spkr\_29

Channel 2

u-T H

5:49.64 – 5:50.70

spkr\_30

Channel 1

\[noise\]

5:50.70 – 5:53.77

spkr\_30

Channel 1

T H

5:53.87 – 5:55.81

spkr\_29

Channel 2

A N

5:54.94 – 5:56.74

spkr\_30

Channel 1

\[noise\]

5:56.74 – 5:58.80

spkr\_30

Channel 1

A N

5:59.05 – 6:00.88

spkr\_29

Channel 2

D E

5:59.71 – 6:00.90

spkr\_30

Channel 1

\[noise\]

6:01.35 – 6:03.20

spkr\_30

Channel 1

D E

6:03.38 – 6:05.08

spkr\_29

Channel 2

K A

6:03.75 – 6:04.91

spkr\_30

Channel 1

\[noise\]

6:05.42 – 6:07.81

spkr\_30

Channel 1

K A

6:07.88 – 6:10.49

spkr\_29

Channel 2

yebo, then kwaba-uZulu

6:13.01 – 6:14.93

spkr\_30

Channel 1

it's Z

6:15.57 – 6:18.00

spkr\_29

Channel 2

U L U

6:18.88 – 6:22.55

spkr\_30

Channel 1

okay, Z U L U

6:22.58 – 6:25.71

spkr\_29

Channel 2

yebo, at gmail dot com

6:24.06 – 6:25.30

spkr\_30

Channel 1

\[noise\]

6:25.49 – 6:26.69

spkr\_30

Channel 1

\[noise\]

6:27.63 – 6:29.40

spkr\_30

Channel 1

gmail

6:29.45 – 6:31.26

spkr\_30

Channel 1

dot com

6:31.26 – 6:40.09

spkr\_30

Channel 1

All right ngiyabonga sisi Thandeka \[um\] ithi ngiwafikile ama details akho nje ngisamele i-system

6:31.26 – 6:32.58

spkr\_29

Channel 2

yebo

6:40.09 – 6:43.33

spkr\_30

Channel 1

ingivezele ukuthi kwenzakalani

6:45.14 – 6:49.44

spkr\_29

Channel 2

all right, ngoba cha \[um\] ingithusile nami uma sengibona nje

6:49.44 – 6:53.85

spkr\_29

Channel 2

i-debit order \[?\] u-seven hundred and fifty

6:53.85 – 6:55.00

spkr\_29

Channel 2

so

6:54.39 – 6:55.49

spkr\_30

Channel 1

\[?\]

6:55.00 – 6:57.07

spkr\_29

Channel 2

ungayenza nje i

6:57.81 – 7:01.08

spkr\_29

Channel 2

bengifuna ukuqinisekisa nje ukuthi kwenzakalani uyabona

7:01.96 – 7:10.41

spkr\_30

Channel 1

\[um\] ngiya understanda \[um\] especially mawungayi plananga for leyo mali ukuthi uyibhatale, i'm sure bewuyiplanele ezinye izinto.

7:10.04 – 7:16.11

spkr\_29

Channel 2

Yebo ngoba sisebenza kanzima yazi ukuthi sibhatale futhi size siphile, uyabona

7:16.20 – 7:19.43

spkr\_29

Channel 2

ngoba nje impilo yamanje idinga imali.

7:16.24 – 7:17.95

spkr\_30

Channel 1

Yebo.

7:19.43 – 7:21.90

spkr\_29

Channel 2

Impilo yamanje idura kakhulu

7:23.57 – 7:30.23

spkr\_30

Channel 1

Ngiya understanda all right, sisi Thandeka ngiwatholile ama-results lana \[um\]

7:30.23 – 7:35.84

spkr\_30

Channel 1

so, i-system iqeda ukungi-update-tha ukuthi \[um\]

7:30.46 – 7:31.84

spkr\_29

Channel 2

\[um\]

7:35.84 – 7:41.82

spkr\_30

Channel 1

laphayana e-Bhanka Nathi kula-othathe i-loan khona \[um\] angisho?

7:41.92 – 7:43.34

spkr\_29

Channel 2

Yebo.

7:42.39 – 7:43.50

spkr\_30

Channel 1

\[noise\]

7:43.50 – 7:50.57

spkr\_30

Channel 1

yebo, so \[um\] busy ba-update-tha i-system \[um\] and then

7:50.57 – 8:04.00

spkr\_30

Channel 1

kwaba ne-information \[um\] eyaba-wrong so i-system yabo kahle \[hes\] ayizange ilunge njengoba babezama ukuyilungise, ivele yahlanganisa ama-details \[?\]

8:04.00 – 8:06.01

spkr\_30

Channel 1

wabanye abantu

8:06.01 – 8:07.98

spkr\_30

Channel 1

nowakho

8:06.51 – 8:07.87

spkr\_29

Channel 2

\[um\]

8:07.98 – 8:12.12

spkr\_30

Channel 1

\[um\] ngiyabona ukuthi definitely it was

8:12.12 – 8:17.01

spkr\_30

Channel 1

\[um\] i-mistake on the side of i-Bhenka Nathi so

8:17.01 – 8:20.41

spkr\_30

Channel 1

Ngiyaxolisa kakhulu sisi Thandeka

8:20.41 – 8:22.81

spkr\_30

Channel 1

\[um\] ngiyabonga ukuthi

8:22.81 – 8:34.03

spkr\_30

Channel 1

ufonile wasazisa ukuthi no kunenkinga \[um\] and then manje sesizokwazi ukunceda nabanye sibheke kahle ukuthi \[um\] kwenzakalani ngama-akhawunti-abo, so

8:34.03 – 8:38.46

spkr\_30

Channel 1

\[um\] into esingayenza manje \[um\]

8:38.51 – 8:40.43

spkr\_30

Channel 1

\[?\]

8:38.83 – 8:40.10

spkr\_29

Channel 2

\[um\]

8:40.43 – 8:41.65

spkr\_30

Channel 1

mina

8:41.65 – 8:44.91

spkr\_30

Channel 1

nje ngizo-emaila la e-

8:44.91 – 8:46.71

spkr\_30

Channel 1

eBhenka Nathi

8:46.71 – 8:51.14

spkr\_30

Channel 1

balungise so wena ungayi-ignora leyo

8:51.48 – 9:03.64

spkr\_30

Channel 1

leyo \[um\] letter of demand nje khohlwa ngayo since bekwi-mistake just mina ngizo confirm-a some of your details again

9:03.64 – 9:06.53

spkr\_30

Channel 1

njengoba ngizobasendela futhi

9:06.53 – 9:09.03

spkr\_30

Channel 1

ukuthi bazoyi correct-a all right?

9:09.14 – 9:13.23

spkr\_29

Channel 2

All right, before siqhubekela phambili Thabo bengifuna uku

9:09.62 – 9:10.74

spkr\_30

Channel 1

\[noise\]

9:11.26 – 9:12.63

spkr\_30

Channel 1

\[noise\]

9:13.23 – 9:20.14

spkr\_29

Channel 2

ukwazi ukuthi angisho uyakhona uku'bona lapho i-system ukuthi ngathatha yona le-loan le ka-Bhenka Nathi

9:20.14 – 9:22.33

spkr\_29

Channel 2

ye-twenty thousand rand.

9:22.99 – 9:26.05

spkr\_30

Channel 1

\[hes\] yebo ngiyakwazi ukuyibona

9:25.75 – 9:29.02

spkr\_29

Channel 2

so ngiyabona lana ku-letter of demand

9:26.36 – 9:27.52

spkr\_30

Channel 1

\[noise\]

9:28.20 – 9:29.37

spkr\_30

Channel 1

\[noise\]

9:29.02 – 9:35.87

spkr\_29

Channel 2

\[um\] mawunga bhekisisa kahle kwi-system yakho ikhuluma ngawo nje bawabiza ama-interest

9:35.87 – 9:39.74

spkr\_29

Channel 2

so, bengifuna ukwazi ukuthi \[um\]

9:39.84 – 9:43.87

spkr\_29

Channel 2

ama-interest wenu \[um\] ahamba kanjani?

9:45.33 – 9:55.10

spkr\_29

Channel 2

ni-add-e kuyo lo-twenty thousand \[hes\] niphinde na-add-a enye i-interest kuyo leyo or noma isasele as u-twenty thousand?

9:45.88 – 9:46.99

spkr\_30

Channel 1

\[noise\]

9:56.62 – 9:59.88

spkr\_30

Channel 1

\[um\] no yona \[um\]

9:59.88 – 10:02.27

spkr\_30

Channel 1

isawu-twenty thousand

10:02.37 – 10:06.19

spkr\_30

Channel 1

if \[hes\] bekuyi

10:06.43 – 10:09.30

spkr\_30

Channel 1

i-situation maybe yokuthi

10:09.30 – 10:12.14

spkr\_30

Channel 1

\[um\] bowumise i-payment

10:12.14 – 10:14.88

spkr\_30

Channel 1

without notifying

10:14.88 – 10:29.65

spkr\_30

Channel 1

I-Bhenka Nathi noma thina because nathi ungasifonela if unenkinga ukubhatala i-loan so if you don't notify any of the parties then ungathola ukuthi

10:29.75 – 10:32.37

spkr\_30

Channel 1

kuba nezinkinga lapho where

10:32.37 – 10:41.79

spkr\_30

Channel 1

i-account i-gain-a i- interest \[um\] if ubhatala kahle then esiyi-add-i i-interest i-agreement le

10:41.79 – 10:56.43

spkr\_30

Channel 1

ebekuvumelwane ngayo \[hes\] ile-esizoqhubeka ngayo and then if siyashintsha something, sizakwazisa so that ungabi-surprised mawubona kushintsha nje kuma-debit order

10:56.43 – 10:59.05

spkr\_30

Channel 1

or i-information yakho.

11:00.06 – 11:04.60

spkr\_29

Channel 2

Okay, bhuti \[um\] sengiyazwisisa manje ngoba

11:01.04 – 11:05.09

spkr\_30

Channel 1

\[?\]

11:04.60 – 11:15.36

spkr\_29

Channel 2

into kakhulu le-ebengifuna ukuyiqinisekisa ukuthi so kusho ukuthi ukuqhubekela phambili, nisazoqhubeka nidonse leyo-three hundred and fifty?

11:16.35 – 11:28.40

spkr\_29

Channel 2

bengifuna ukwenza nje isiqiniseko ukuthi le ye-seven hundred and fifty \[um\] bekunephutha ngoba ngivumelani nayo nje ukuthi niqhubeke nidonse leyo-seven hundred and fifty.

11:16.56 – 11:17.94

spkr\_30

Channel 1

\[noise\]

11:29.67 – 11:35.95

spkr\_30

Channel 1

\[um\] bekwi-phutha sisi definitely unga \[hes\] unga-worry nje wena

11:36.41 – 11:50.56

spkr\_30

Channel 1

usazokhokha lo-three fifty because \[um\] le-fifty rand le is the interest esiku-charger yona on top of the le-three hundred leyo oyibhatala monthly so simane sayihlanganisa.

11:50.92 – 11:54.63

spkr\_29

Channel 2

\[um\] okay kuyazwakala manje

11:52.39 – 11:53.70

spkr\_30

Channel 1

\[noise\]

11:54.90 – 12:03.93

spkr\_30

Channel 1

All right, ngiyabonga uma kunjalo and then \[um\] just to confirm amanye ama-details engizowathumela to

12:03.93 – 12:14.42

spkr\_30

Channel 1

i-Bhenka Nathi, so le-loan lena, is it true ukuthi uke wayithatha ngeyi two zaka-April twenty twenty?

12:14.11 – 12:15.64

spkr\_29

Channel 2

Yebo.

12:16.22 – 12:19.50

spkr\_30

Channel 1

\[hes\] engikubonayo la and then

12:19.50 – 12:23.03

spkr\_30

Channel 1

ithi bekuyi-personal loan.

12:23.31 – 12:25.57

spkr\_29

Channel 2

Yebo bekuyi-personal loan.

12:24.63 – 12:26.24

spkr\_30

Channel 1

\[noise\]

12:26.24 – 12:41.50

spkr\_30

Channel 1

All right and then isivumelwano abakutshele sona nawe wavuma kuso, bekuwu-three hundred and fifty a month for imali ozoyikhokha kubona for le-twenty thousand rand

12:39.17 – 12:40.89

spkr\_29

Channel 2

\[?\]

12:41.66 – 12:49.11

spkr\_29

Channel 2

Yebo, besivumelene ngempela ukuthi no bazodonsa wona nje u-three hundred and fifty inyanga nenyanga

12:41.88 – 12:43.28

spkr\_30

Channel 1

\[noise\]

12:49.65 – 12:50.81

spkr\_29

Channel 2

\[noise\]

12:50.14 – 12:59.49

spkr\_30

Channel 1

All right good, and then azange-ba khulume about any other expenses phezu kwalokho \[hes\] maybe uma bekufonela?

12:59.50 – 13:05.59

spkr\_29

Channel 2

\[um\] cha babekhulume nje ukuthi uma kungenzeka ukuthi \[hes\] ngingabhatali

13:05.60 – 13:15.96

spkr\_29

Channel 2

mhlawumbe ngidlulise iminyaka ngingabhatali kula khona bazo-add-a yona leyo-interest kusho ukuthi kuzoba nenzalo ngaphezulu

13:15.96 – 13:29.91

spkr\_29

Channel 2

phezulu kwale-twenty thousand kusho ukuthi angeke kusaba u-twenty thousand mhlawumbe sengizokhokha \[hes\] u-five hundred ngeke ngisakhokha lowo-three hundred and fifty ngoba kuzoba nenzalo phezulu

13:30.23 – 13:32.70

spkr\_29

Channel 2

i-interest izokhuphuka

13:34.38 – 13:36.37

spkr\_30

Channel 1

\[hes\] all right

13:36.71 – 13:50.48

spkr\_30

Channel 1

\[um\] umakunjalo \[um\] kulungile sengibathumelele la e-Bhanka Nathi so bazolungisa esayidini labo but \[um\] nathi sifuna uku-update esayidini lethu just

13:50.77 – 14:00.88

spkr\_30

Channel 1

ukuthi i-information i-match-e on both sides so ngizo confirm-a lama-details lawa engikengakubuza wona before, okay?

14:00.68 – 14:02.73

spkr\_29

Channel 2

All right, akunankinga.

14:02.93 – 14:07.07

spkr\_30

Channel 1

All right, so uthe i-reference number

14:07.07 – 14:12.98

spkr\_30

Channel 1

for i-akhawunti yakho it's K M J

14:12.98 – 14:15.23

spkr\_30

Channel 1

one zero one?

14:15.20 – 14:16.66

spkr\_29

Channel 2

Yebo.

14:16.37 – 14:17.58

spkr\_30

Channel 1

okay.

14:17.63 – 14:26.23

spkr\_30

Channel 1

All right, and then i-address uthe it's P oh box two two five zero

14:26.23 – 14:29.85

spkr\_30

Channel 1

Mhlangani complex

14:29.85 – 14:32.67

spkr\_30

Channel 1

apartment seven?

14:32.45 – 14:35.06

spkr\_29

Channel 2

Yebo bhuti Thabo yiyo leyo.

14:35.53 – 14:38.19

spkr\_30

Channel 1

Aright, and then

14:38.19 – 14:41.33

spkr\_30

Channel 1

\[um\] i-namba otholakala kuyo

14:41.33 – 14:44.01

spkr\_30

Channel 1

u-zero seven one

14:44.39 – 14:46.88

spkr\_30

Channel 1

six two seven

14:46.88 – 14:50.54

spkr\_30

Channel 1

one zero six seven.

14:50.43 – 14:52.41

spkr\_29

Channel 2

Yebo, yiyo leyo

14:50.91 – 14:52.01

spkr\_30

Channel 1

\[noise\]

14:52.20 – 14:53.37

spkr\_30

Channel 1

\[noise\]

14:54.10 – 14:57.05

spkr\_30

Channel 1

All right, and then

14:57.05 – 15:01.79

spkr\_30

Channel 1

uthe, last four numbers waku-I\_D

15:01.79 – 15:05.91

spkr\_30

Channel 1

it's eight eight zero two.

15:06.10 – 15:07.66

spkr\_29

Channel 2

Yebo.

15:08.77 – 15:14.46

spkr\_30

Channel 1

All right and then because also ngizokuthumela

15:14.46 – 15:16.11

spkr\_30

Channel 1

i

15:16.79 – 15:26.70

spkr\_30

Channel 1

i-email with your updated \[um\] statement \[um\] so njengoba besengishilo before ukuthi \[um\] ungakhohlwa nje

15:26.70 – 15:29.19

spkr\_30

Channel 1

\[hes\] ngale

15:29.55 – 15:38.49

spkr\_30

Channel 1

le-letter le \[um\] of demand ungakhohlwa ngayo le-esikuthumele yona mina ngizokuthumela i-statement esisha

15:38.49 – 15:53.65

spkr\_30

Channel 1

\[hes\] esingahambine letter of demand because \[um\] kona siyabona ukuthi bowubhatala ngesikhathi awuhluphi ngama-payment, so nje just ngizo confirm-a ne-email address also which is

15:53.65 – 15:55.26

spkr\_30

Channel 1

Thandeka

15:55.26 – 15:59.57

spkr\_30

Channel 1

Zulu at gmail dot com.

15:59.42 – 16:01.02

spkr\_29

Channel 2

Yebo, yiyo leyo.

16:00.76 – 16:02.19

spkr\_30

Channel 1

\[noise\]

16:02.50 – 16:04.19

spkr\_30

Channel 1

All right

16:07.48 – 16:11.86

spkr\_30

Channel 1

All right, ngiyabonga kakhulu ngizokusendela

16:11.86 – 16:16.96

spkr\_30

Channel 1

le-statement-lesi ku-email yakho uzosithola

16:17.10 – 16:22.40

spkr\_30

Channel 1

maybe \[um\] in about five minutes

16:22.40 – 16:35.09

spkr\_30

Channel 1

and then, uzosho-ke if there's more problems uzofona if isasi incorrect but siyaxolisa kakhulu for i-misunderstanding

16:35.09 – 16:42.60

spkr\_30

Channel 1

lezinto lezi ziyenzeka ukuthi nje i-system nayo imosheke uyazi ukuthi

16:42.60 – 16:55.39

spkr\_30

Channel 1

Ayikho into e-perfect la-emhlabeni \[um\] ngiya appreciate-a i-patience yakho, ukuthi \[hes\] ufune ukusebenzisana nathi ukulungisa leinkinga.

16:55.78 – 17:06.59

spkr\_29

Channel 2

Okay, bhuti Thabo bengifuna ukwazi futhi nje \[um\] before siqeda lana mina nawe ukuthi, manje njengoba bese nidonsile leyo-seven hundred and fifty

17:07.05 – 17:10.52

spkr\_29

Channel 2

\[um\] sizokwenza kanjani ukuqhubekela phambili

17:11.27 – 17:14.98

spkr\_29

Channel 2

ngoba \[hes\] angisho nidonse lowo-seven hundred and fifty

17:11.71 – 17:12.97

spkr\_30

Channel 1

\[noise\]

17:15.35 – 17:16.98

spkr\_29

Channel 2

kulenyanga le

17:16.06 – 17:17.20

spkr\_30

Channel 1

\[?\]

17:17.93 – 17:25.51

spkr\_30

Channel 1

\[um\] all right ngiyabonga ukuthi uyithinthile leyondaba-leyo \[um\] bengiza kuyona vele manje

17:25.51 – 17:27.86

spkr\_30

Channel 1

bengifuna ukusho ukuthi \[um\]

17:27.86 – 17:30.89

spkr\_30

Channel 1

i-payment sengiyi-reverse-ile la

17:30.89 – 17:43.07

spkr\_30

Channel 1

kwi-akhawunt \[um\] but so ngireverse i-seven fifty yonke, azange ngi-reverse i-difference \[um\] just so that izoba fair so

17:43.07 – 17:48.82

spkr\_30

Channel 1

okwamanje sizo bhatala le-three fifty \[um\] manually so

17:48.82 – 17:55.93

spkr\_30

Channel 1

mina into engizoyicela kuwe ngizokusendela i-debit check kuwe manje, izovela as

17:55.93 – 18:00.69

spkr\_30

Channel 1

i- notification and then uzophresa u-yes

18:00.69 – 18:11.97

spkr\_30

Channel 1

izobe ibhaliwe lapho ukuthi ithatha i-three fifty k'phela so angeke ibhale u-seven fifty so uzophresa u-yes lapho and then

18:11.97 – 18:13.99

spkr\_30

Channel 1

izo-process-a

18:13.99 – 18:15.94

spkr\_30

Channel 1

and then \[um\]

18:15.94 – 18:22.67

spkr\_30

Channel 1

uzobe ubhatale on time this month and sizoyibeka nge date le obhatala ngayo.

18:22.90 – 18:26.04

spkr\_29

Channel 2

All right, \[um\] ngibonge kakhulu bhuti Thabo.

18:24.08 – 18:25.18

spkr\_30

Channel 1

\[noise\]

18:26.21 – 18:32.60

spkr\_30

Channel 1

Aright, \[hes\] sengiyithumelile i-debi check, uyayibona lapho?

18:33.35 – 18:38.44

spkr\_29

Channel 2

Yebo iqeda ukuvela manje, angathi uthe ngiphrese u-yebo u-yes?

18:33.82 – 18:34.93

spkr\_30

Channel 1

\[noise\]

18:39.56 – 18:42.29

spkr\_30

Channel 1

Ngicela uphrese u-yes.

18:42.61 – 18:45.03

spkr\_29

Channel 2

All right, \[um\] sengiwuphresile

18:44.77 – 18:49.83

spkr\_30

Channel 1

All right ngiyabonga kakhulu, nami siyivalile lana

18:49.83 – 18:59.06

spkr\_30

Channel 1

e-screen-nini and yonke into yakho seyi-updathile njengoba i-payment seyingenile nje i-payment yakho siyifake for

18:59.06 – 19:08.09

spkr\_30

Channel 1

i-date le i-withdraw-e i-seven hundred and fifty because asifuni ukuumosha i-record yakho and uye wabhatala ngesikhathi

19:08.09 – 19:10.79

spkr\_30

Channel 1

i-fault bekuyi-system.

19:11.87 – 19:14.53

spkr\_29

Channel 2

All right, akunankinga.

19:12.97 – 19:14.13

spkr\_30

Channel 1

\[noise\]

19:14.13 – 19:16.08

spkr\_30

Channel 1

\[noise\]

19:14.53 – 19:18.47

spkr\_29

Channel 2

\[um\] ngibonge kakhulu bhuti Thabo for uncedo lwakho

19:17.20 – 19:18.30

spkr\_30

Channel 1

\[noise\]

19:19.20 – 19:27.10

spkr\_30

Channel 1

\[?\] i-pleasure yami sisi, ngingakunceda ngokunye maybe i-question onayo?

19:26.96 – 19:29.88

spkr\_29

Channel 2

\[um\] cha anginayo imibuzo

19:27.78 – 19:29.67

spkr\_30

Channel 1

\[noise\]

19:29.88 – 19:37.30

spkr\_29

Channel 2

angisho ushilo ukuthi yonke imininingwane, izoba khona kuleyo-email le-ozongithumelela yona?

19:38.28 – 19:42.34

spkr\_30

Channel 1

\[hes\] yebo also \[?\]

19:42.34 – 19:46.21

spkr\_30

Channel 1

ne-information yami as umuntu

19:46.21 – 19:49.16

spkr\_30

Channel 1

oke-wamufonela as i-agent

19:49.16 – 19:58.66

spkr\_30

Channel 1

izobe ikhona lapho so njengoba besengishilo ukuthi if unazo ezinye inkinga evelayo, maybe le-statement esizosithumela si-wrong

19:58.66 – 20:06.27

spkr\_30

Channel 1

ngokwakoso, nje ungaphinde ufone futhi sizokunceda ukuthi uyi-solve le-inkinga lena.

20:09.02 – 20:11.54

spkr\_29

Channel 2

Aright bhuti thabo, ngibonge kakhulu.

20:12.22 – 20:16.64

spkr\_30

Channel 1

All right \[um\] kubonga mina sisi ube

20:16.64 – 20:18.47

spkr\_30

Channel 1

nosuku oluhle

20:18.36 – 20:20.38

spkr\_29

Channel 2

nawe \[?\]

20:18.60 – 20:22.69

spkr\_30

Channel 1

and then \[noise\] ngiyaxolisa futhi for

20:22.69 – 20:25.37

spkr\_30

Channel 1

konke okwenzeka kuwe.

20:25.85 – 20:29.66

spkr\_29

Channel 2

Akunankinga bhuti Thabo, ngibonge kakhulu ube nosuku oluhle \[hes\] bye.

20:26.29 – 20:27.47

spkr\_30

Channel 1

\[noise\]

20:31.10 – 20:33.08

spkr\_30

Channel 1

Okay \[hes\] bye Thandeka.

Sample recording

### Insurance

zu\_za\_insurance\_024

16:24 runtime 213 segments 2 speakers

Play the recording below and follow the time-aligned transcript. Select a row to jump to that segment.

 Your browser does not support the audio element.

#### Time-aligned transcript

Active lines follow playback automatically.

Showing 213 segments

Time

Speaker

Channel

Transcript

0:00.45 – 0:03.00

spkr\_32

Channel 1

\[noise\] sawubona.

0:03.37 – 0:10.56

spkr\_20

Channel 2

Yebo, sawubona. Siyabonga ukuthi ufonele kwa-Heavenly Funeral Parlour. Ukhuluma noFlorence Mthethwa, ngingakusiza?

0:10.48 – 0:15.45

spkr\_32

Channel 1

Yebo, ukhuluma noSiya wakaSibiya.

0:15.45 – 0:18.81

spkr\_32

Channel 1

Ngisacela ukuvula umasingcwabisane.

0:18.89 – 0:27.39

spkr\_20

Channel 2

Yebo, Siya. Siyabonga ukuthi usifonele. Ngicela ukubuza ukuthi ungabe unayo yini ipholisi la ekhaya noma uzovula entsha?

0:28.01 – 0:30.22

spkr\_32

Channel 1

Cha, anginayo.

0:30.11 – 0:39.16

spkr\_20

Channel 2

Awunayo? Kulungile, mama. Ngicela ukuthi ngaphambi kokuba siqale nje ngisho ukuthi imiphi imininingwane engizoyidinga ukuze ube uyilungise eceleni.

0:31.72 – 0:33.00

spkr\_32

Channel 1

Yebo.

0:39.16 – 0:46.86

spkr\_20

Channel 2

Ngizodinga i-I\_D number yakho. Ngidinge uma kukhona, kukhona abantu ozobafaka \[um\] kulekhava ozoyivala nathi?

0:47.46 – 0:50.88

spkr\_32

Channel 1

Yebo, sisi. Ngizofaka umtanami

0:50.88 – 0:52.68

spkr\_32

Channel 1

ona-twelve years.

0:52.58 – 1:01.55

spkr\_20

Channel 2

All right. Ngicela ungilungisele nenombolo yakho ekamazisi nayo, uyezwa sisi? Mase ungilungisela nama-banking details akho futhi.

1:01.96 – 1:03.61

spkr\_32

Channel 1

Okay, ma.

1:03.41 – 1:11.56

spkr\_20

Channel 2

All right uqinisekise ukuthi kukhona. \[um\] ngoba ubushilo ukuthi unomtwana uyedwa umntwana ozomfaka mase uyifaka nawe angithi?

1:11.62 – 1:13.08

spkr\_32

Channel 1

Yebo.

1:12.79 – 1:25.84

spkr\_20

Channel 2

Kulungile-ke. Ngizozama ukukuchazela nje kabanzi ngokuthi imaphi ama-plan esinawo \[hes\] esiwasebenzisayo uma kunomngcwabo noma abantu abayidingayo uma befuna ukuvula umasingcwabisane.

1:25.95 – 1:28.24

spkr\_32

Channel 1

All right, akunankinga.

1:27.78 – 1:35.14

spkr\_20

Channel 2

All right, sisi. Ngizoqala ngeyezingane ngoba yona ilula ngoba iyona ethe ukuba

1:35.58 – 1:44.81

spkr\_20

Channel 2

ayikho cheap kodwa \[hes\] ibiza kangcono ukunale yabantu abadala ngoba futhi kufanele ngoba izingane ezincane azijwayele ukuba nemingcwabo emikhulu.

1:44.82 – 1:47.58

spkr\_20

Channel 2

So, i-plan yokuqala esinayo

1:45.07 – 1:46.65

spkr\_32

Channel 1

Okay.

1:47.58 – 1:55.38

spkr\_20

Channel 2

ibizwa nge-Kiddies Plan. Le-plan esinayo ikupha eyokuqala i-airtime ka-hundred rand.

1:55.38 – 2:06.08

spkr\_20

Channel 2

okusho ukuthi uma \[hes\] nisho ukuthi senishonelwe, sizonifakela i-airtime ka-hundred rand enisizayo ukuthi nitshele izihlobo, abangani nabantu enibadinga ukhuluma nabo noma nibasize

2:06.08 – 2:14.49

spkr\_20

Channel 2

ngokushona komuntu welunga lomndeni wena umntwana. Siphinde futhi sibe negrosa ka-two thousand five hundred rand.

2:09.85 – 2:11.01

spkr\_32

Channel 1

Oh,

2:15.49 – 2:16.95

spkr\_32

Channel 1

okay.

2:16.77 – 2:29.63

spkr\_20

Channel 2

Le-voucher yegrosa uthenga kunoma isiphi isitolo esisondelene nawe, akukhethi ukuthi isona siphi isitolo. Sikunika nje kahle kahle imali okusho ukuthi \[hes\] awuvimbelekile noma

2:29.63 – 2:37.44

spkr\_20

Channel 2

awukho esimeni sokuthi ngeke ukwazi ukungena esitolo esithile ngenxa yokuthile. Noma yisiphi nje isitolo esidayisa igrosa uyangena uyothenga.

2:37.44 – 2:41.27

spkr\_20

Channel 2

Siphinde futhi sikhiphe ibhokisi, yebo.

2:37.54 – 2:39.42

spkr\_32

Channel 1

Okay.

2:41.27 – 2:59.08

spkr\_20

Channel 2

Sikunika ibhokisi lengane. Amabhokisi ezingane vele awamade kakhulu, so \[hes\] ibhokisi i-voucher yayo u-five thousand rand. Lokhu kusho ukuthi ungakhipha, ungakhetha noma iliphi ibhokisi \[um\] kodwa libe ngaphansi kwemali engango-five thousand rand. All right?

2:58.78 – 3:00.50

spkr\_32

Channel 1

Okay.

3:00.26 – 3:09.09

spkr\_20

Channel 2

All right. Mase kuba khona futhi uhlelo lokuthi isidumbu sisifake emakhazeni. La kwa-Heavenly Funeral Parlour sinamakhaza ethu.

3:09.09 – 3:20.31

spkr\_20

Channel 2

Okusho ukuthi uma mhlawumbe umntwana wakho eshonele ekhaya noma esibhedlela, ningamletha kwawethu amakhaza. Le-plan iyakwazi ukuyi-include-a leyonto leyo ukuthi umntwana eze emakhazeni ethu.

3:20.42 – 3:22.06

spkr\_20

Channel 2

Kuyezwakala?

3:21.81 – 3:23.91

spkr\_32

Channel 1

Ngiyezwa, sisi.

3:23.45 – 3:32.02

spkr\_20

Channel 2

All right. And then i-transport kusho ukuthi sizothatha imoto, ama-hearse ethu ehambise isidumbu ekhaya

3:29.84 – 3:30.94

spkr\_32

Channel 1

\[noise\]

3:32.02 – 3:40.22

spkr\_20

Channel 2

uma sekuyisikhathi sokuthi kube nomlindelo. Kuthi futhi ngakusasa uma senimngcwaba umntwana, sizonihambisela yena emangcwabeni.

3:40.11 – 3:41.35

spkr\_32

Channel 1

\[noise\]

3:40.22 – 3:41.69

spkr\_20

Channel 2

Kuyezwakala?

3:41.50 – 3:43.56

spkr\_32

Channel 1

Kuyezwakala, sisi.

3:43.28 – 3:54.67

spkr\_20

Channel 2

All right. Siphinde futhi sikunike netende eliwu-two pole, itende lokuthi nikwazi ukwenzela umngcwabo wengane. Uma kuthiwa anilidingi itende, sizokwazi ukuninikeza

3:44.34 – 3:45.83

spkr\_32

Channel 1

\[noise\]

3:54.67 – 4:14.29

spkr\_20

Channel 2

itende elibizwa nge-gazebo esizobe silifake emangcwabeni ukuze nikwazi njengomdeni nabangani nihlale ngoba isikhathi esiningi emangcwabeni nisuke nime egcekeni elangeni, angithi? So, siyazama ukuba netende lokuthi nikwazi ukuthola umthunzi ningashiswa ilanga kube kusaqhutshwa inkonzo nebhokisi selehliswa ethuneni.

4:05.88 – 4:07.46

spkr\_32

Channel 1

Yebo.

4:14.29 – 4:27.22

spkr\_20

Channel 2

All right. Okokugcina kule-package sisi amanzi. Siletha u-five hundred mils wamanzi amabhodlela awu-fifty. I-plan yokuqala leyo. Angazi noma kukhona imibuzo onayo?

4:15.34 – 4:16.87

spkr\_32

Channel 1

Yebo.

4:28.53 – 4:34.27

spkr\_32

Channel 1

Cha, ayikho imibuzo enginayo kule-plan yokuqala. Ngiyizwile kahle.

4:34.35 – 4:49.41

spkr\_20

Channel 2

Okay, sisi. I-plan yesibili yabantwana esinayo i-Big Kids. \[hes\] i-plan lena esiyihlelele kahle kahle izingane esezidlulile kwiminyaka ewu-seven, ewu-eight kodwa engaphansi kweminyaka ewu-thirteen.

4:49.41 – 5:00.74

spkr\_20

Channel 2

So, le-plan lena uma ususithumela umlayezo noma \[hes\] usimemezelela kithina usho ukuthi usushoneliwe, sikunikeza i-airtime engango-two hundred rand.

4:51.10 – 4:52.26

spkr\_32

Channel 1

\[noise\]

5:01.72 – 5:03.87

spkr\_32

Channel 1

All right.

5:03.45 – 5:16.40

spkr\_20

Channel 2

\[um\] and then igrosa kuba u-four thousand rand i-voucher. Njengoba bengichazile, uthenga noma isiphi isitolo esisondelani nawe akukhethi ukuthi ikwa-Spar noma ikwa-Checkers noma ikwabani akunankinga.

5:16.63 – 5:19.59

spkr\_32

Channel 1

Okay, awuphoqelelekile?

5:16.68 – 5:18.73

spkr\_20

Channel 2

Okunye futhi,

5:19.56 – 5:31.89

spkr\_20

Channel 2

Lutho, sisi. Ungena noma ikephi la \[hes\] okusendela nawe ngoba kuyenzeka ukuthi mhlawumbe ngakuwena kukhona izitolo mhlawumbe zakwa-Shoprite noma zakwa-Checkers kanti i-voucher yethu mhlawumbe eyakwa-Spar.

5:31.89 – 5:45.04

spkr\_20

Channel 2

Kugcina kuba nezinkinga. Yikho samane sabona ukuthi okungcono ukuthi umuntu simunike imali sisho ukuthi lemali eyokuthenga ukudla komngcwabo, mase kuba uyena ozikhethelayo ukuthi uthenga ini. Kanti nabanye futhi baye bethande ukuthenga iziphuzo

5:45.04 – 5:56.14

spkr\_20

Channel 2

uthole ukuthi kulezi ezinye izitolo aziyidayisi lezi iziphuzo abazicingayo. So, besibona ukuthi kuyabavikela abantu esisebenzisana nabo ukuthi benze into abayifunayo ngale-voucher yokudla, uyabona?

5:55.99 – 5:58.63

spkr\_32

Channel 1

Okay, ngiyakuzwa sisi.

5:58.37 – 6:06.38

spkr\_20

Channel 2

All right. And then ibhokisi le-Big Kids \[um\] \[hes\] ukwazi ukuthenga ibhokisi elifika ku-eight thousand rand.

6:06.38 – 6:18.99

spkr\_20

Channel 2

Nakhona futhi ngoba bengichazile sinawo amakhaza ethu la kwa-Heavenly Funeral Parlour, okusho ukuthi isidumbu somntwana sizohlala emakhazeni ethu kuze kube ukuthi siyamuthutha simyisa ekhaya ngosuku lomlindelo.

6:18.99 – 6:31.08

spkr\_20

Channel 2

Emva kwalokho futhi sinetende. Leli itende likhulu-ke. Kukhona i-two pole mase kuba khona i-one pole. Angithi isikhathi esiningi emngcwabeni kuba khona ingxenye la abantu abaphekela khona?

6:31.08 – 6:42.15

spkr\_20

Channel 2

Lo one pole lo siwenzele ukuthi abantu bekwazi ukupheka endaweni abathamele ilanga ngoba bapheka ngezitofu \[hes\] ze-gas nani nani. Kuye kwenzeke ukuthi kunganeli endlini.

6:31.35 – 6:32.54

spkr\_32

Channel 1

\[?\]

6:42.15 – 6:50.74

spkr\_20

Channel 2

Futhi baningi abantu abaphekayo, ngakho sifake netende u-one pole wokuthi abantu abaphekayo be-catering bebenendawo yabo yokupheka ngokukhululeka.

6:50.82 – 6:52.84

spkr\_32

Channel 1

Okay.

6:52.42 – 7:04.54

spkr\_20

Channel 2

\[um\] and then okukugcina-ke okuhambisana nale-plan sizobe sesikupha futhi amabhodlela amanzi awu-one hundred u-five hundred mils okusho ukuthi u-half \[um\] we-litre lo esikunika wona.

7:04.54 – 7:12.33

spkr\_20

Channel 2

Angazi noma ukuzwa konke. Kukhona yini i-plan oyithandile phakathi kwale? Iyiphi obona ngathi ungayijabulela ukufaka umntwana wakho?

7:12.86 – 7:17.51

spkr\_32

Channel 1

Bengicela ukubuza ukuthi le le yokuqala i-Kiddies Plan

7:17.20 – 7:18.79

spkr\_20

Channel 2

\[um\]

7:17.54 – 7:20.20

spkr\_32

Channel 1

\[hes\] ayikhethi,

7:20.20 – 7:22.97

spkr\_32

Channel 1

ayikhethi umnyaka womntwana?

7:23.34 – 7:35.75

spkr\_20

Channel 2

Njengoba bengichazile ukuthi i-Kiddies Plan yona siyenzela abantwana abasuka ku-zero years kuya ku-eight years, and then i-Big Kids iqala ku-eight kuyaphezulu kuya ku-thirteen.

7:30.82 – 7:32.58

spkr\_32

Channel 1

Oh.

7:36.04 – 7:44.49

spkr\_32

Channel 1

Okay, sisi. Ngithanda i-Big Kids. Ngizocela ukuthi ningifakele ingane yami ku-Big Kids.

7:44.47 – 7:45.82

spkr\_20

Channel 2

All right.

7:45.82 – 7:46.94

spkr\_20

Channel 2

So,

7:46.05 – 7:47.45

spkr\_32

Channel 1

Yebo.

7:46.94 – 7:58.54

spkr\_20

Channel 2

Ngaphambi kokuba siqhubeke nje ngikuchazele ngama-plan abantu abadala ngoba ubushilo ukuthi nawe ungakujabulela ukuba ne-plan, ngicela ukuthi ungiphe imininingwane yakhe umntwana wakho ngibe ngiqala ukumbhalisela.

7:54.24 – 7:55.55

spkr\_32

Channel 1

\[um\]

7:59.86 – 8:04.39

spkr\_32

Channel 1

Imininingwane umntwana \[hes\] igama lakhe uSihle.

8:04.37 – 8:05.99

spkr\_20

Channel 2

USihle.

8:05.76 – 8:07.27

spkr\_32

Channel 1

Zulu.

8:05.99 – 8:07.29

spkr\_20

Channel 2

Isibongo?

8:07.29 – 8:09.54

spkr\_20

Channel 2

Okay, owakaZulu.

8:09.54 – 8:14.99

spkr\_20

Channel 2

Bengithi izibongo zenu zizofana. Cishe ngabuza ukuthi uSibiya yini? \[laughter\]

8:14.27 – 8:18.69

spkr\_32

Channel 1

Cha, \[hes\] ngamubhalisa ngesibongo sababa wakhe.

8:18.29 – 8:26.70

spkr\_20

Channel 2

Oh. Hhayi, kulungile. \[um\] isibongo uZulu. Ngicela ungipha inombolo yakhe kamazise, i-I\_D number.

8:27.06 – 8:28.89

spkr\_32

Channel 1

One zero,

8:28.90 – 8:30.63

spkr\_20

Channel 2

One zero.

8:30.66 – 8:32.62

spkr\_32

Channel 1

one one one,

8:32.36 – 8:34.39

spkr\_20

Channel 2

One one one.

8:34.28 – 8:36.00

spkr\_32

Channel 1

three five,

8:35.79 – 8:37.73

spkr\_20

Channel 2

Three five.

8:37.61 – 8:39.50

spkr\_32

Channel 1

six seven,

8:39.21 – 8:41.05

spkr\_20

Channel 2

Six seven.

8:41.12 – 8:43.80

spkr\_32

Channel 1

eight nine zero seven.

8:43.29 – 8:49.94

spkr\_20

Channel 2

Eight nine zero seven. Ngiyabonga kakhulu. Umntwana owomfana noma owentombazana?

8:49.68 – 8:51.96

spkr\_32

Channel 1

Owomfana.

8:51.77 – 8:53.39

spkr\_20

Channel 2

Owomfana.

8:53.39 – 8:55.18

spkr\_20

Channel 2

Kulungile.

8:57.49 – 8:58.83

spkr\_20

Channel 2

\[um\]

8:58.83 – 9:02.96

spkr\_20

Channel 2

Ngicela ukubuza ukuthi umntwana uwenza ibanga lesingaki esikoleni?

9:04.00 – 9:07.60

spkr\_32

Channel 1

Wenza \[hes\] ibanga \[hes\]

9:07.79 – 9:09.55

spkr\_32

Channel 1

lesithupha.

9:09.41 – 9:10.81

spkr\_20

Channel 2

Lesithupha.

9:10.81 – 9:22.97

spkr\_20

Channel 2

Kulungile, ngiyabonga kakhulu sisi. Ngicela sibe sesidlulela ngapha kwi-plan yabantu abadala ukuze ekugcineni ngibe sengifaka nama-banking details sengiluphetha ucingo lwethu. Akunankinga?

9:11.16 – 9:12.30

spkr\_32

Channel 1

\[noise\]

9:22.62 – 9:24.79

spkr\_32

Channel 1

Akunankinga, sisi.

9:24.61 – 9:30.56

spkr\_20

Channel 2

All right. Usisi yena uneminyaka emingaki ukuthi ngizokwazi ukubona ukuthi iziphi izinhlelo ezimulungele esinazo?

9:31.00 – 9:35.67

spkr\_32

Channel 1

Kulonyaka ngizohlanganisa \[hes\] u-forty five years.

9:36.02 – 9:37.84

spkr\_20

Channel 2

Forty five years.

9:37.75 – 9:39.19

spkr\_32

Channel 1

Yebo.

9:37.84 – 9:38.94

spkr\_20

Channel 2

All right.

9:38.94 – 9:43.02

spkr\_20

Channel 2

So, ungaphansi kwabantu bempesheni awukafiki ku-sixty years?

9:42.98 – 9:45.04

spkr\_32

Channel 1

Yebo, angikakafiki.

9:44.80 – 9:52.38

spkr\_20

Channel 2

All right, kulungile. SInohlelo labantu abasuku eminyakeni ewu-thirty five kuya eminyakeni ewu-fifty nine.

9:53.00 – 9:57.97

spkr\_20

Channel 2

Ngiyacabanga ukuthi ungakujabula ukuzwa ngama-plan esinawo kuleyominyaka.

9:53.19 – 9:54.62

spkr\_32

Channel 1

Yebo.

9:57.62 – 10:00.46

spkr\_32

Channel 1

Ngingakujabulela kakhulu.

10:00.13 – 10:01.37

spkr\_20

Channel 2

All right.

10:01.37 – 10:06.06

spkr\_20

Channel 2

Kulungile. \[um\] okokuqala kwi-plan yokuqala yethu,

10:06.16 – 10:10.47

spkr\_20

Channel 2

i-plan yokuqala siyibiza ngokuthi Sikhulile.

10:10.56 – 10:12.17

spkr\_32

Channel 1

Sikhulile?

10:12.27 – 10:15.47

spkr\_20

Channel 2

Sikhulile. Le-plan lena

10:15.47 – 10:24.17

spkr\_20

Channel 2

\[hes\] nayo ine-airtime, inokudla, \[hes\] inebhokisi lomngcwabo, amakhaza, itende i-gazebo namanzi.

10:24.17 – 10:35.26

spkr\_20

Channel 2

Kodwa \[hes\] ayisafani \[hes\] ama-benefits eniwatholayo ngoba angithi uyazi umuntu as ekhula uthola abangani abaningi. So uma engcatshwa, baningi abantu abafikayo.

10:33.87 – 10:35.14

spkr\_32

Channel 1

\[um\]

10:35.26 – 10:45.84

spkr\_20

Channel 2

So, siqinisekise ukuthi kulamaplani lawa esiwenzela abantu abadala aba nama-benefits amaningi ukunalawa ezingane. Ngokomzekelo, nje uma umuntu eshona ekuleminyaka

10:45.84 – 10:56.60

spkr\_20

Channel 2

ethathe le-plan, uthola i-airtime ka-two hundred and fifty rand ngosuku owenza ngayo i-claim. Ukudla nithola i-voucher ka-six thousand rand, right?

10:51.78 – 10:53.32

spkr\_32

Channel 1

Okay.

10:56.36 – 10:58.16

spkr\_32

Channel 1

Yebo, sisi.

10:57.82 – 11:08.42

spkr\_20

Channel 2

All right. And then \[hes\] ibhokisi lomgcwabo aqala ku-eight thousand kodwa ungakwazi ukuthola ibhokisi elize lifike ku-ten thousand.

11:08.53 – 11:10.34

spkr\_32

Channel 1

All right.

11:09.94 – 11:20.64

spkr\_20

Channel 2

All right. Amakhaza njengoba bengiqhazile sinamakhaza ethu. Isidumbu sisigcina ngakuthina kuze kube ukuthi siyamuthatha simuyisa ekhaya ngosuku \[hes\] lomlindelo.

11:18.20 – 11:19.67

spkr\_32

Channel 1

\[noise\]

11:21.02 – 11:26.60

spkr\_32

Channel 1

All right. \[hes\] ngiyayizwisisa \[hes\] kubukeka ngathi ngizoyithanda le.

11:26.41 – 11:28.15

spkr\_20

Channel 2

Uzoyithanda le?

11:26.60 – 11:29.26

spkr\_32

Channel 1

Le Sikhulile Plan.

11:29.33 – 11:41.54

spkr\_20

Channel 2

Okay. Sinayo futhi enye uSesiyahamba Plan. Angazi noma ubungathanda yini \[hes\] ngikutshele nangayo ukuze ukwazi ukukhetha kahle ungaze uzinciphisele amathuba okuthi ubone mhlawumbe enye engcono.

11:41.83 – 11:45.25

spkr\_32

Channel 1

Ngicela \[hes\] ungitshele kabanzi ngayo, sisi.

11:44.97 – 11:55.48

spkr\_20

Channel 2

Okay, iSiyahamba Plan, \[um\] njengoba bengishilo nayo futhi i-plan yabantu beminyka ewu-thirty five kuya ku-fifty nine. Yona uthola i-airtime ka-three hundred rand

11:46.92 – 11:48.11

spkr\_32

Channel 1

\[noise\]

11:55.48 – 12:03.29

spkr\_20

Channel 2

uma kuthiwa niya-claim-a. Uyakwazi ukuthola i-voucher yokudla ka-seven \[hes\] sorry, seven thousand five hundred rand.

12:03.29 – 12:09.91

spkr\_20

Channel 2

Uphinde futhi uthole ibhokisi lomgcwabo. Lapha-ke \[um\] kusuke kuyibhokisi elifika ku-thirteen thousand.

12:09.91 – 12:17.41

spkr\_20

Channel 2

And then amakhaza futhi nawo siyakunikeza mahhala. Uyakwazi ukuthi sikugcinele isidumbu sakho kuze kushaye usuku lokuthi angcatshwe.

12:14.71 – 12:15.98

spkr\_32

Channel 1

\[noise\]

12:17.41 – 12:26.78

spkr\_20

Channel 2

I-transport sinazo izimoto. \[um\] la ku-Sesiyahamba-ke asigcini nje ngokukunikeza i-hearse, kodwa siphinde sifake \[hes\]

12:26.78 – 12:36.03

spkr\_20

Channel 2

ne-viyano yokuthi bethathe umndeni ngoba umndeni kumele uhambe uyofika emangcwabeni uphelile bekwazi ukuphekezela isihlobo sabo, angithi?

12:35.73 – 12:37.50

spkr\_32

Channel 1

Yebo.

12:37.41 – 12:51.21

spkr\_20

Channel 2

So, sifaka iviyano. And iviyano esiyifaka njengoba ngisho nje akuyona noma iyiphi imoto sihamba ngezimoto eziseqophelweni eliphezulu kuphela. So, kuzoba nesizotha nokuhlonipheka ukuhamba komuntu osuke \[hes\] eshonile emndenini wenu.

12:51.21 – 13:08.68

spkr\_20

Channel 2

Mase siba nama-gazebo amabili \[um\] okusho ukuthi amatende amancanyana nje lawa asuke ekhona emangcwabeni. Mase siphinda futhi siba namatenda amabili \[hes\] asekhaya la umngcwabo ozokwenzelwa khona. Amanzi sinamabhodlela awu-two hundred amanzi o-five hundred mils.

13:08.68 – 13:10.05

spkr\_20

Channel 2

\[um\]

13:09.16 – 13:11.11

spkr\_32

Channel 1

Okay.

13:10.82 – 13:24.24

spkr\_20

Channel 2

So, i-price ke sisi yala uSikhulile ukhokha u-hundred and sixty nine rand ninety nine ngenyanga. La kuSesiyahamba ukhokha u-two hundred and fifty nine rand ninety nine.

13:24.84 – 13:27.05

spkr\_32

Channel 1

La kuSiyahamba imalini?

13:26.99 – 13:32.26

spkr\_20

Channel 2

Oh, uSiyahamba sorry u-two hundred and fifty nine rand ninety nine.

13:32.69 – 13:38.53

spkr\_32

Channel 1

Okay, sisi ngathi ngizothanda lo Sesiyahamba Plan lo

13:38.53 – 13:41.62

spkr\_32

Channel 1

ngoba kubukeka ngathi kuzoba

13:38.62 – 13:39.93

spkr\_20

Channel 2

Okay.

13:42.08 – 13:45.43

spkr\_32

Channel 1

umngcwabo omuhle onesizotha.

13:45.06 – 13:46.45

spkr\_20

Channel 2

\[um\]

13:46.51 – 13:48.07

spkr\_32

Channel 1

Yebo.

13:47.79 – 13:55.72

spkr\_20

Channel 2

All right. Impela sisuke sizozama khona ukuthi umuntu ehambe ngendlela ehloniphekile futhi nomndeni ukwazi ukumvalelisa ngendlela enesizotha.

13:55.72 – 13:57.49

spkr\_20

Channel 2

So, ngizofaka \[hes\]

13:56.01 – 13:57.48

spkr\_32

Channel 1

Yebo.

13:57.49 – 14:04.93

spkr\_20

Channel 2

\[hes\] u-two hundred and fifty nine ninety nine. Ebantwaneni ngiyacabanga ukuthi bengingakakutsheli kahle hle ama-price

14:04.86 – 14:06.26

spkr\_32

Channel 1

Yebo.

14:04.93 – 14:14.90

spkr\_20

Channel 2

kodwa ugcine ukhethile u-Big Kids. U-Big Kids u-hundred and thirty nine rand ninety nine ngenyanga, u-Kiddies Plan wona u-hundred and ten rand.

14:15.56 – 14:19.02

spkr\_32

Channel 1

All right, sisi. Ngicela u-Big Kids,

14:18.92 – 14:20.23

spkr\_20

Channel 2

\[um\]

14:19.02 – 14:21.52

spkr\_32

Channel 1

lo owu-one thirty nine.

14:21.34 – 14:22.53

spkr\_20

Channel 2

All right.

14:22.53 – 14:24.07

spkr\_20

Channel 2

Kulungile, sisi.

14:24.80 – 14:30.82

spkr\_20

Channel 2

\[um\] ngicela ungilungiselela nje ama-banking details akho ukuze ngizokwazi ukuwafaka kwi-system yethu.

14:30.44 – 14:31.54

spkr\_32

Channel 1

\[noise\]

14:31.82 – 14:33.87

spkr\_32

Channel 1

Okay.

14:36.52 – 14:39.10

spkr\_20

Channel 2

Ngicela ungipha igama lebhenki lakho.

14:38.73 – 14:39.89

spkr\_32

Channel 1

\[noise\]

14:39.89 – 14:42.18

spkr\_32

Channel 1

I-Capitec Bank.

14:42.08 – 14:45.62

spkr\_20

Channel 2

Yebo, sisi. Ngicela ungipha \[hes\] i-account number yakho.

14:46.54 – 14:48.34

spkr\_32

Channel 1

One five,

14:48.23 – 14:49.58

spkr\_20

Channel 2

\[um\]

14:50.15 – 14:51.96

spkr\_32

Channel 1

double three,

14:51.74 – 14:53.37

spkr\_20

Channel 2

Double three.

14:53.05 – 14:55.07

spkr\_32

Channel 1

one six,

14:55.10 – 14:56.71

spkr\_20

Channel 2

One six.

14:57.22 – 14:59.04

spkr\_32

Channel 1

six five,

14:58.79 – 15:00.41

spkr\_20

Channel 2

Six five.

15:00.34 – 15:02.05

spkr\_32

Channel 1

seven five.

15:01.83 – 15:09.30

spkr\_20

Channel 2

Seven five. Ubuthe igama lakho uSiya Sibiya. Inombolo yakho yamazisi iyona engishodelayo, ngicela ungipha yona.

15:09.58 – 15:11.82

spkr\_32

Channel 1

Zero six zero,

15:11.49 – 15:13.55

spkr\_20

Channel 2

Zero six zero.

15:13.44 – 15:15.40

spkr\_32

Channel 1

seven eight,

15:15.23 – 15:16.99

spkr\_20

Channel 2

Seven eight.

15:17.07 – 15:19.27

spkr\_32

Channel 1

zero seven nine,

15:18.98 – 15:20.87

spkr\_20

Channel 2

\[?\] seven nine.

15:20.99 – 15:22.79

spkr\_32

Channel 1

three six.

15:22.26 – 15:23.63

spkr\_20

Channel 2

Three six.

15:23.63 – 15:28.59

spkr\_20

Channel 2

All right. Ngiyabonga kakhulu, mama. Into engizoyenza manje

15:28.59 – 15:33.36

spkr\_20

Channel 2

ukuthi ngiqinisekise ukuthi konke sikufaka kahle la kwi-system yethu.

15:33.36 – 15:38.01

spkr\_20

Channel 2

All right. So, luphi usuku ongaluthanda ukuthi siyikhiphe ngayo imali i-debit order?

15:38.72 – 15:42.12

spkr\_32

Channel 1

Ningathanda ukuthi nilikhiphe \[hes\]

15:42.12 – 15:44.07

spkr\_32

Channel 1

ngezi-twenty five.

15:43.87 – 15:58.63

spkr\_20

Channel 2

Ngezi-twenty five, kulungile. Ngezi-twenty five-ke sizoqala ngenyanga ezayo. Sizobe sikhipha imali engango-four hundred rand okusho ukuthi u-two hundred and fifty nine ninety nine no-hundred and thirty nine ninety nine kuhlangene kwenza u-four hundred rand. Kulungile?

15:45.43 – 15:47.03

spkr\_32

Channel 1

Yebo, sisi.

15:58.49 – 16:01.10

spkr\_32

Channel 1

Kulungile kakhulu, sisi.

16:00.53 – 16:11.58

spkr\_20

Channel 2

All right. Sibonge kakhulu sisi uSiya Sibiya ukusebenzisana nawe. Siyathemba ukuthi sizokwazi ukuhlelela kahle imingcwabo yakho ezokwenzeka \[hes\] esikhathini esizayo. Siyabonga kakhulu.

16:11.61 – 16:18.28

spkr\_32

Channel 1

Ngiyabonga kakhulu sisi ngoncedo lwakho, yoh! Ngijabulile \[hes\] ungiphathe kahle.

16:18.28 – 16:19.80

spkr\_32

Channel 1

Ngiyabonga.

16:19.60 – 16:23.39

spkr\_20

Channel 2

Nathi siyabonga kakhulu. Usale kahle.

16:23.02 – 16:24.28

spkr\_32

Channel 1

\[noise\]

Sample recording

### Retail

zu\_za\_retail\_016

7:50 runtime 106 segments 2 speakers

Play the recording below and follow the time-aligned transcript. Select a row to jump to that segment.

 Your browser does not support the audio element.

#### Time-aligned transcript

Active lines follow playback automatically.

Showing 106 segments

Time

Speaker

Channel

Transcript

0:00.63 – 0:11.11

spkr\_15

Channel 2

Sawubona, unjani? Ukhuluma noNtombi waka-Dlomo, ngifona mayelana nosizo engilindingayo, kunezimpahla zokugqoka engifisa ukuyithenga.

0:11.11 – 0:21.73

spkr\_15

Channel 2

kodwa manje angazi ukuthi ngiyithenga kanjani la efonini, i-technology angiyazi kahle hle. Manje bengingakujabulela ngempela usizo lwakho ngoba ngiyayidinga lezimpahla zokugqoka.

0:22.17 – 0:27.75

spkr\_23

Channel 1

Okay, nkosazane ungakhathazeki. Ngisacela ungiphindele nkosazane igama nesibongo.

0:27.78 – 0:30.20

spkr\_15

Channel 2

uNtombi waka-Dlomo

0:30.68 – 0:37.81

spkr\_23

Channel 1

Oh, Ntombi waka-Dlomo. \[um\] Ntombi waka-Dlomo, ngisacela ukubuza nkosazane ukuthi ngabe unayo i-app na, yala ekhaya?

0:37.79 – 0:40.15

spkr\_15

Channel 2

Hhayi cha, bhuti wami anginayo.

0:39.99 – 0:42.51

spkr\_23

Channel 1

Oh, nkosazane ungangisiza \[hes\]

0:42.51 – 0:47.42

spkr\_23

Channel 1

\[?\] ungenele kwi-app store lapho khona uzofika u-search-e khona i-stock

0:47.42 – 0:57.77

spkr\_23

Channel 1

online shopping okwi-app yala ekhaya nkosazane yami, bese ungena kuyona uyi-download-e nkosazane bese ungena kuyona bazobe sebefuna ukuthi u-create

0:57.77 – 1:17.66

spkr\_23

Channel 1

i-password ne-user name ozokwazi ukuyisebenzisa mawungena kuyona i-app. Uzothi nje nkosazane masungenile kwi-app uzobona kunendawo yezimpahla zabantu besimame, nendawo yezimpahla zabantu besilisa, nezimpahla zezingane. Wena nkosazane uzongena lapho ofuna ukukhetha khona izimpahla.

1:16.02 – 1:17.12

spkr\_15

Channel 2

\[?\]

1:17.66 – 1:24.31

spkr\_23

Channel 1

Mawehla nje nkosazane, sakwi-menu vele mawehla nje nkosazane ngezansi kuzoba nama-option

1:24.31 – 1:42.81

spkr\_23

Channel 1

lapho kuzoba khona nezindawo yezicathulo, kube nezindawo yezingubo, kube nezindawo zeziketi nama-top, okwama-jersey nezikibha nama-shirts. Wena nkosazane uzokhetha lapho ukuthi ngabe ufuna ama-shirts noma ngabe ufuna izicathulo noma ngabe ufuna izingubo.

1:34.71 – 1:36.48

spkr\_15

Channel 2

\[noise\]

1:39.45 – 1:40.55

spkr\_15

Channel 2

\[noise\]

1:42.03 – 1:43.13

spkr\_15

Channel 2

\[noise\]

1:42.81 – 1:46.83

spkr\_23

Channel 1

kube \[hes\] uphinde futhi kube khona neyezikhwama nkosazane

1:44.60 – 1:46.27

spkr\_15

Channel 2

\[noise\]

1:47.02 – 1:55.88

spkr\_23

Channel 1

Ngezansi nje futhi nkosazane kuzoba nendawo yama underwear ahlukahlukene, kuzoba khona \[hes\] nawokubhukuda, kube khona nama-underwear

1:55.88 – 1:58.09

spkr\_23

Channel 1

asetshenziswa nje njengenjwayelo.

1:58.09 – 2:06.14

spkr\_23

Channel 1

Ngezansi nkosazane, kube nendawo yama-jewellery, amawashi, amaringi, ama-necklace namacici nkosazane.

1:59.98 – 2:01.13

spkr\_15

Channel 2

\[noise\]

2:04.82 – 2:06.09

spkr\_15

Channel 2

\[noise\]

2:06.14 – 2:17.91

spkr\_23

Channel 1

bese kuthi esandleni sakho \[?\] uzothola i-option oyiciphizayo ebhalwe u-just for you, lapho nkosazane kuzovela khona ama-option ezimpahla ze-summer neze-winter.

2:11.80 – 2:12.90

spkr\_15

Channel 2

\[noise\]

2:17.91 – 2:32.87

spkr\_23

Channel 1

phinde-ke kube nama \[hes\] sales, discounts akhona layikhaya nkosazane ekufanele ngikwazise wona, mhlawumbe ongawathokozela. \[um\] Abantu besimame mabethenga impahla engaphezulu ka-one thousand, uthola u-fifty percent off

2:22.92 – 2:24.06

spkr\_15

Channel 2

\[noise\]

2:29.34 – 2:30.93

spkr\_15

Channel 2

\[noise\]

2:31.59 – 2:32.69

spkr\_15

Channel 2

\[noise\]

2:32.89 – 2:35.78

spkr\_23

Channel 1

uphinde futhi u-thole i-delivery yamahhala.

2:34.28 – 2:35.39

spkr\_15

Channel 2

\[noise\]

2:35.78 – 2:48.52

spkr\_23

Channel 1

bese mawuthenge impahla engaphezulu ka-two thousand uthola u-twenty percent off ne-delivery yamahhala. Mawuthenge izimpahla ezingaphezulu ka-four thousand, uthola u-twenty-five percent off ne-delivery yamahhala.

2:42.35 – 2:43.50

spkr\_15

Channel 2

\[noise\]

2:45.04 – 2:46.14

spkr\_15

Channel 2

\[noise\]

2:48.52 – 2:51.44

spkr\_23

Channel 1

nkosazane, kune-option nje ngaphezulu

2:51.44 – 2:57.60

spkr\_23

Channel 1

leyo-option ibhalwe ukuthi u-search. Leyo option yoku search-a impahla oyidingayo nkosazane

2:54.19 – 2:55.55

spkr\_15

Channel 2

\[noise\]

2:57.60 – 3:09.67

spkr\_23

Channel 1

u-press-a yona, ubhale impahla ozoyidinga mase uyitholile leyo mpahla ungene kuyo nkosazane, kuzoba no-basket-i nje la eceleni. U-prses-a yona impahla izozifakela yona ku-basket-i

3:09.67 – 3:29.12

spkr\_23

Channel 1

uma usufuna ukuqhubeka futhi uthenge enye impahla nkosazane uzo-press-a u-continue shopping. Kepha uma usufuna ukukhokha uzo-click-a u-go to cart. U-go to cart uzobe usukubonisa i-option ebhalwe u-check out, press-a yona nkosazane leyo option-i. Bese

3:29.12 – 3:30.60

spkr\_23

Channel 1

kwi-app

3:30.63 – 3:34.66

spkr\_23

Channel 1

sizobe esifuna ukuthi create account

3:34.66 – 3:52.82

spkr\_23

Channel 1

yona-ke izobe isifuna ukuthi u-create i-account. Uzo-press-a u-create account, ugcwalise imininingwane yakho, mawukuthi impahla oyithengile izodilivwa kuwe nkosazane uzofaka i-address yakho, mawukuthi izodilivwa komunye umuntu ongekho eceleni kwakho uzofaka i-address yakhe, bese u-press-a u-continue

3:42.36 – 3:43.68

spkr\_15

Channel 2

\[noise\]

3:52.82 – 4:00.38

spkr\_23

Channel 1

uzobe usungena kwindawo nkosazane ezofuna ama-credit card details. Ugcwalise, bese uqedile u-press-a u-confirm

3:56.77 – 3:58.13

spkr\_15

Channel 2

\[noise\]

3:59.25 – 4:00.49

spkr\_15

Channel 2

\[noise\]

4:00.38 – 4:12.25

spkr\_23

Channel 1

Bazokubuza i-password nkosazane le yasekuqaleni owa-create-a ngayo i-account yale-app, ukuze bafuna ukuqinisekisa ukuthi ngabe wuwe ngempela yini lo ofuna

4:04.59 – 4:05.71

spkr\_15

Channel 2

\[noise\]

4:05.82 – 4:07.33

spkr\_15

Channel 2

\[noise\]

4:07.40 – 4:08.57

spkr\_15

Channel 2

\[noise\]

4:12.25 – 4:23.21

spkr\_23

Channel 1

uku-oda. Uzofaka yona nkosazane bese kungena i-email ezo-confirm-a iqinisekise ukuthi i-oda lakho ngabe seliphumelele nkosazane yami.

4:19.88 – 4:21.01

spkr\_15

Channel 2

\[noise\]

4:21.65 – 4:22.81

spkr\_15

Channel 2

\[?\]

4:23.46 – 4:31.94

spkr\_15

Channel 2

Hawu, ngiyabonga kakhulu bhuti wami ngosizo lwakho ngiyathemba vele ukuthi le mininingwane osunginikeze yona ngizoyisebenzisa.

4:31.94 – 4:42.17

spkr\_15

Channel 2

Inkinga njengoba besengishilo kwasekuqaleni, lezimpahla lezi ngiyayidinga nje eyinsukwini eyintathu kusukela namhlanje, ngakho-ke bengithembe ukuthi

4:42.17 – 4:52.60

spkr\_15

Channel 2

bhuti angakwazi ukungisiza ukuthi lezimpahla zokugqoka ngiyithenge njengamanje njengoba ngisaxoxa naye ubhuti la efonini. Ungakwazi ukungisiza angithi ngaloko?

4:52.60 – 4:57.76

spkr\_23

Channel 1

Yebo, nkosazane ngingakusiza. Ngisacela ungiphindele nkosazane igama nesibongo.

4:57.88 – 5:00.32

spkr\_15

Channel 2

UNtombi wakwa-Dlomo.

5:00.44 – 5:03.10

spkr\_23

Channel 1

i-cell phone number yakho nkosazane?

5:03.11 – 5:05.22

spkr\_15

Channel 2

u-zero seven three

5:05.71 – 5:07.88

spkr\_15

Channel 2

four four one

5:08.14 – 5:10.76

spkr\_15

Channel 2

two three four nine

5:14.68 – 5:16.40

spkr\_23

Channel 1

Oh, nkosazane

5:16.40 – 5:17.38

spkr\_23

Channel 1

ngisacela

5:17.38 – 5:21.71

spkr\_23

Channel 1

ngipha i-address \[um\] ikheli uhlala kulo

5:22.32 – 5:25.75

spkr\_15

Channel 2

ayikho inkinga, u-three Dlamini Drive

5:25.75 – 5:28.34

spkr\_15

Channel 2

Umlazi B B

5:28.49 – 5:30.71

spkr\_15

Channel 2

four zero zero one

5:30.80 – 5:40.68

spkr\_23

Channel 1

Okay, \[?\] ngisacela-ke manje, siyehle siye la kuma-banking details. Ngicela ukubuza ukuthi usebenzisa yiphi i-banking details i-bank

5:39.66 – 5:42.61

spkr\_15

Channel 2

\[hes\] ngisebenzisa i-Capitec

5:42.84 – 5:46.15

spkr\_23

Channel 1

ngisacela ungiphe i-account number yakho yakwa-Capitec

5:46.39 – 5:48.37

spkr\_15

Channel 2

u-one one eight

5:48.45 – 5:49.94

spkr\_23

Channel 1

Yebo.

5:48.78 – 5:51.00

spkr\_15

Channel 2

seven seven nine

5:51.33 – 5:52.84

spkr\_23

Channel 1

Yebo.

5:51.68 – 5:54.68

spkr\_15

Channel 2

zero zero eight four

5:54.34 – 5:55.96

spkr\_23

Channel 1

Yebo.

5:56.02 – 6:10.14

spkr\_23

Channel 1

Okay, nkosazane ngiyabonga kakhulu-ke nkosazane yami, \[um\] ngizozama ukukusiza ukuze ukwazi ukubeka i-oda lakho and nkosazane ngikwethembise nje ukuthi lizokwazi ukufika kuwe ngesikhathi ufuna ngaso

6:10.14 – 6:20.24

spkr\_23

Channel 1

makuba nkosazane ubhekana nezinkinga, mhlawumbe khona izinkinga ohlangabezana nazo ungaqhubeka ungaxhumana nami uNtuthuko kule namba le u-oh seven eight

6:20.95 – 6:23.14

spkr\_23

Channel 1

ninety-six eight

6:21.05 – 6:22.94

spkr\_15

Channel 2

four seven eight

6:22.94 – 6:25.66

spkr\_15

Channel 2

\[?\] uphinde kancane oh seven eight

6:23.31 – 6:24.81

spkr\_23

Channel 1

Yes.

6:25.69 – 6:28.35

spkr\_23

Channel 1

Yebo, ninety-six eight

6:28.49 – 6:30.95

spkr\_15

Channel 2

ninety-six eight

6:30.82 – 6:33.49

spkr\_23

Channel 1

seven zero zero one

6:33.59 – 6:36.06

spkr\_15

Channel 2

seven zero zero one

6:35.53 – 6:41.06

spkr\_23

Channel 1

Yebo, nkosazane ungaxhumana nami kuleyo namba ngeyikhathi \[um\] ukusukela ngo-eight

6:41.06 – 6:43.50

spkr\_23

Channel 1

kuya kuya-five kuya ku-five

6:43.50 – 6:46.17

spkr\_23

Channel 1

ngoMsombuluko nango-Lwesihlanu

6:43.69 – 6:45.06

spkr\_15

Channel 2

u-eight

6:45.06 – 6:46.67

spkr\_15

Channel 2

wasekuseni

6:46.69 – 6:48.47

spkr\_23

Channel 1

Yebo, nkosazane.

6:48.61 – 6:50.94

spkr\_15

Channel 2

ngoMsombuluko kuya \[?\]

6:50.88 – 6:52.46

spkr\_23

Channel 1

Yebo.

6:53.57 – 6:56.59

spkr\_15

Channel 2

ninayo i-email address la ekhaya?

6:56.28 – 7:14.89

spkr\_23

Channel 1

Yebo, nkosazane. I-email address ongasifaka nje kuyo, ungafaka i-email address yami ukuze ngizokwazi ukukusiza ngokuphuthuma ngoba imininingwane yakho senginayo. Ungayisho nje, uyibhale phansi ngiyisho ngithi uNtuthuko Ngidi at Gmail dot com

7:14.76 – 7:18.40

spkr\_15

Channel 2

Ntuthuko Ngidi at Gmail dot com

7:18.22 – 7:20.01

spkr\_23

Channel 1

Yebo, nkosazane.

7:20.35 – 7:26.49

spkr\_15

Channel 2

All right-ke Ntuthuko. Ntuthuko ngaphambi kokuba ngikudedele bengisacela nje ukumbuza umbuzo owodwa

7:26.49 – 7:29.66

spkr\_15

Channel 2

\[hes\] ninayo i-website angithi la ekhaya?

7:30.16 – 7:32.93

spkr\_23

Channel 1

Yebo, nkosazane sinayo i-website.

7:32.72 – 7:36.07

spkr\_15

Channel 2

nayo futhi i-website isebenza njengoba

7:36.07 – 7:38.79

spkr\_15

Channel 2

i-app leyo kade ungichazela yona

7:38.86 – 7:45.81

spkr\_23

Channel 1

Yebo, nkosazane i-website yethu nkosazane, isebenza njengoba nje i-app ibisebenza

7:46.34 – 7:50.26

spkr\_15

Channel 2

All right, Ntuthu ubuthe igama lesitolo ubani?

Sample recording

### Travel

zu\_za\_travel\_027

10:07 runtime 173 segments 2 speakers

Play the recording below and follow the time-aligned transcript. Select a row to jump to that segment.

 Your browser does not support the audio element.

#### Time-aligned transcript

Active lines follow playback automatically.

Showing 173 segments

Time

Speaker

Channel

Transcript

0:00.46 – 0:01.70

spkr\_29

Channel 2

\[noise\]

0:04.26 – 0:05.51

spkr\_29

Channel 2

\[noise\]

0:06.50 – 0:11.02

spkr\_26

Channel 1

Fly Flesh, sawubona uSbahle Zuma okhulumayo ngingakusiza kanjani?

0:10.76 – 0:14.18

spkr\_29

Channel 2

\[um\] sawubona sisi, ukhuluma noSiphesihle Gumede.

0:14.39 – 0:18.15

spkr\_26

Channel 1

Okay, sawubona Sphesihle, kukhona engingakusiza ngakho?

0:18.12 – 0:23.37

spkr\_29

Channel 2

All right. Sisi hhayi, bengingathanda ukuthi ngikansele i-flight ticket lami sisi.

0:23.79 – 0:28.35

spkr\_26

Channel 1

Ukhansela i-flight ticket sisi, ngicela i-reference number yethikithi.

0:28.20 – 0:35.26

spkr\_29

Channel 2

All right. So sisi ku-reference number bowufuna the full reference number i-reference number iphelele noma ufuna \[?\]

0:35.26 – 0:37.74

spkr\_29

Channel 2

La \[hes\] the last four digits.

0:37.52 – 0:41.83

spkr\_26

Channel 1

Ngicela uyibize iphelele sisi njengoba ibhaliwe ethikithini lakho.

0:41.61 – 0:44.70

spkr\_29

Channel 2

Okay sisi. Lithi K\_M\_H.

0:44.74 – 0:48.83

spkr\_26

Channel 1

K\_M\_H. Okay.

0:47.82 – 0:50.47

spkr\_29

Channel 2

\[?\] seven one one.

0:50.67 – 0:52.26

spkr\_26

Channel 1

Seven.

0:52.26 – 0:54.77

spkr\_26

Channel 1

One one.

0:53.40 – 0:54.65

spkr\_29

Channel 2

\[noise\]

0:54.65 – 0:56.16

spkr\_29

Channel 2

K\_V.

0:56.08 – 0:57.59

spkr\_26

Channel 1

K\_V.

0:57.45 – 0:58.93

spkr\_29

Channel 2

Yebo sisi.

0:58.62 – 1:05.30

spkr\_26

Channel 1

\[um\] okay. Ngicela ungiphe amagama wakho njengoba esevela \[hes\] ngendlela avela ngayo kumazisi.

1:05.24 – 1:06.73

spkr\_29

Channel 2

Okay, sisi.

1:06.73 – 1:09.60

spkr\_29

Channel 2

\[?\] Siphesihle Pearl Gumede

1:09.55 – 1:12.36

spkr\_26

Channel 1

Siphesihle Pearl.

1:12.36 – 1:14.00

spkr\_26

Channel 1

Gumede

1:14.00 – 1:17.19

spkr\_26

Channel 1

Okay. Ngicela ungiphe \[?\] owabhukha ngalo.

1:14.14 – 1:15.56

spkr\_29

Channel 2

Yebo, sisi.

1:17.56 – 1:21.63

spkr\_29

Channel 2

All right sisi, ngibhukhe ngezi-two zaka-September.

1:21.55 – 1:25.19

spkr\_26

Channel 1

Two September ubhukhela siphi isikhathi?

1:25.33 – 1:28.63

spkr\_29

Channel 2

\[um\] beku-half past seven ekuseni.

1:28.46 – 1:34.61

spkr\_26

Channel 1

Half past-seven ekuseni ubhukha indiza ebeyizosuka kuphi iyakuphi?

1:34.34 – 1:38.30

spkr\_29

Channel 2

All right sisi \[?\] \[hes\] lisuke from eCape Town?

1:38.30 – 1:40.98

spkr\_29

Channel 2

Lifike e-OR Tambo.

1:41.17 – 1:43.81

spkr\_26

Channel 1

Okay. Sisi uSiphesihle

1:43.81 – 1:48.54

spkr\_26

Channel 1

Eh. Ububhukhela yiphi i-class? U-economy noma u-business?

1:48.84 – 1:50.74

spkr\_29

Channel 2

Bekuyi-economy sisi.

1:51.53 – 1:53.38

spkr\_26

Channel 1

All right.

1:54.01 – 2:00.89

spkr\_26

Channel 1

Sisi, ngoba ngifuna ukuqinisekisa la ukuthi ngikhuluma nomuntu okuwuyena owayebook-e le ngiza le bengicela ukuthi

2:00.89 – 2:04.13

spkr\_26

Channel 1

Ungibizele inamba zokugcina zikamazisi eziwu-four.

2:05.53 – 2:08.63

spkr\_29

Channel 2

Okay, ithi zero zero eight eight.

2:09.11 – 2:13.54

spkr\_26

Channel 1

Zero zero eight eight, okay.

2:14.63 – 2:16.74

spkr\_26

Channel 1

Ngicela inamba yocingo.

2:17.19 – 2:18.88

spkr\_29

Channel 2

Okay, sisi \[?\]

2:17.22 – 2:18.63

spkr\_26

Channel 1

\[?\]

2:18.63 – 2:19.57

spkr\_26

Channel 1

\[?\]

2:18.88 – 2:20.77

spkr\_29

Channel 2

Lengabhukha ngayo?

2:20.55 – 2:22.07

spkr\_26

Channel 1

Yebo. Sisi

2:21.90 – 2:25.09

spkr\_29

Channel 2

Okay. Sisi sithi oh six five.

2:25.50 – 2:28.28

spkr\_26

Channel 1

Oh six five.

2:28.23 – 2:30.15

spkr\_29

Channel 2

Seven eight one.

2:30.19 – 2:33.59

spkr\_26

Channel 1

Seven eight one.

2:33.45 – 2:36.38

spkr\_29

Channel 2

Double one double zero ekugcineni.

2:36.34 – 2:40.01

spkr\_26

Channel 1

Double one double zero.

2:41.96 – 2:43.38

spkr\_26

Channel 1

Okay.

2:43.38 – 2:55.33

spkr\_26

Channel 1

Usisi uSiphesihle Pearl Gumede obebhukhe indiza esuka eCape Town International Airport iya e-OR Tambo International Airport eyibhukhe ngomhla ka two September.

2:45.12 – 2:46.26

spkr\_29

Channel 2

\[?\]

2:55.34 – 3:06.33

spkr\_26

Channel 1

\[um\] useyayikhansela, ngicela ukwazi ukuthi sisi ngabe sithini isizathu esenza ukuthi ukhansele lendiza le sibone ukuthi mhlawumbe angeke sikwazi yini ukuthi siphume mhlawumbe nesixazululo esithile.

3:06.90 – 3:08.55

spkr\_29

Channel 2

Okay, sisi \[?\]

3:08.55 – 3:12.87

spkr\_29

Channel 2

\[um\] isizathu ukuthi ngize ngikhansele ukuthi, cha bengiya emcimbini.

3:12.87 – 3:19.84

spkr\_29

Channel 2

Manje sebawukhanselile yebo so ngabona ukuthi no kungcono nami sengikhathele flight tickets lami.

3:13.00 – 3:14.58

spkr\_26

Channel 1

\[?\]

3:15.60 – 3:17.47

spkr\_26

Channel 1

\[?\]

3:20.10 – 3:21.51

spkr\_26

Channel 1

\[um\]

3:21.42 – 3:23.45

spkr\_29

Channel 2

\[?\]

3:21.51 – 3:26.10

spkr\_26

Channel 1

Manje njengoba sebe \[?\] noma \[hes\] bawuhlehlisile umcimbi?

3:26.75 – 3:29.47

spkr\_29

Channel 2

Hhayi, bawukhanselile nje.

3:29.31 – 3:30.89

spkr\_26

Channel 1

Awusekho?

3:30.72 – 3:32.91

spkr\_29

Channel 2

Hhayi, awusekho sisi.

3:32.96 – 3:39.67

spkr\_26

Channel 1

Akukho nje la ufisa ukuyikhiphela khona mhlawumbe nje Egoli usale sewusebenzisela ukuthi ngoba ubusubhukhile?

3:40.29 – 3:41.83

spkr\_29

Channel 2

Cha \[?\]

3:44.80 – 3:46.40

spkr\_26

Channel 1

Yebo. Sisi.

3:49.11 – 3:51.07

spkr\_26

Channel 1

Sisi uSiphesihle.

3:56.40 – 3:57.85

spkr\_26

Channel 1

Yebo.

4:01.95 – 4:03.35

spkr\_26

Channel 1

Hello.

4:04.98 – 4:06.78

spkr\_29

Channel 2

Uyangizwa sisi?

4:06.42 – 4:09.96

spkr\_26

Channel 1

Yebo. Ngiyakuzwa sisi uSphesihle uke wathi ukulalela kancane.

4:09.80 – 4:12.04

spkr\_29

Channel 2

Ohho hawu ngiyaxolisa sisi.

4:11.87 – 4:24.27

spkr\_26

Channel 1

Okay. Bengisabuza ukuthi \[hes\] akukho ubungathanda mhlawumbe ukuthi ngoba nali i-ticket ubususulibhukhile ubusulikhokhele usale mhlawumbe usuyikhipha noma uya ngakhona endaweni engase ngiseGoli?

4:24.65 – 4:39.07

spkr\_29

Channel 2

Hhayi. Bese ngicabanga ukuthi mhlawumbe if \[hes\] kungenzeka ukuthi \[hes\] ngihambe for amaholide wango-December kuyenzeka ukuthi nibe khona \[hes\] into efana ne-voucher mhlawumbe?

4:39.99 – 4:43.04

spkr\_26

Channel 1

Cha sisi, i-voucher njengamanje

4:43.04 – 4:57.35

spkr\_26

Channel 1

\[hes\] ayikho ezinhlelweni zethu mhlawumbe uma ungawumuntu ovakashela i-website yethu \[um\] ungakwazi ukubona kunama-voucher khona ezimeni ezifana njenganalezi uma kuwukuthi umuntu ukhanselile siyaye simsendele imali yakhe

4:57.35 – 5:02.37

spkr\_26

Channel 1

\[um\] ibuyele ngakuyena ebhangeni lakhe asikwazi ukuthi senze uhlelo lwe-voucher.

4:59.52 – 5:00.70

spkr\_29

Channel 2

\[?\]

5:02.37 – 5:10.36

spkr\_26

Channel 1

Ngale kokuthi size \[hes\] kube siyibuyisela emuva imali siyaye sibheke izimo ezinjengalezi ukuthi akukho yini mhlawumbe olunye uhambo abengaluthatha noma ngabe kuthiwa akasayi

5:10.36 – 5:18.07

spkr\_26

Channel 1

La bekade ethi ubhukhela khona ekuqaleni kodwa uma kuwukuthi kuseyiyo indlela efanayo esuka khona eCape Town eya \[hes\] eGoli

5:12.76 – 5:14.05

spkr\_29

Channel 2

\[um\]

5:18.07 – 5:19.81

spkr\_26

Channel 1

uma kuwukuthi ayikho.

5:19.81 – 5:26.70

spkr\_26

Channel 1

Kushukuthi \[um\] isixazululo esinaso ukuthi imali sithumele ibuyele ebhangeni lakhe usisi \[hes\] uSiphesihle.

5:25.63 – 5:26.82

spkr\_29

Channel 2

\[noise\]

5:27.19 – 5:32.82

spkr\_29

Channel 2

Sisi hhayi \[hes\] akunankinga ngiyakuzwa. \[um\] nginombuzo omunye lana sisi.

5:32.66 – 5:34.72

spkr\_26

Channel 1

Okay \[?\]

5:32.82 – 5:35.38

spkr\_29

Channel 2

I hope \[?\]

5:35.38 – 5:45.69

spkr\_29

Channel 2

Bengingathanda ukwazi ukuthi nje uyakhona ukubheka lapho nje \[hes\] ku-system sakho ukuthi \[um\] ngo-December ama-flight ticket azobe ebiza mhlawumbe malini?

5:35.58 – 5:37.14

spkr\_26

Channel 1

\[?\]

5:45.73 – 5:48.14

spkr\_26

Channel 1

Okay, sisi uNqobile.

5:48.14 – 5:53.18

spkr\_26

Channel 1

Into eyaye yenzeke ilena ke inani le \[hes\] flight.

5:53.18 – 6:04.99

spkr\_26

Channel 1

\[hes\] liyashintsha shintsha kusho \[hes\] ukuthi ke akufani kuhambisana kanye nomnotho kusho ukuthi akufani kungenzeka ukuthi ulifice namhlanje mhlawumbe elika-December ulifice liyimali ethile

6:04.99 – 6:18.79

spkr\_26

Channel 1

Uzothi uma usulibheka mhlawumbe ngenyanga ezayo kungu-October ulifice seliyimali ethile okusho ukuthi uma, kuwukuthi umuntu ozibhekile lezo zinto lezo kungamele uhlale nje uqaphe i-website yethu okungu w w w dot fly flash

6:18.79 – 6:28.02

spkr\_26

Channel 1

Dot com ubheke laphaya under ama-flights uzobeka phansi ke-tap ethi flights uzobe usubona amanani uma, kuwukuthi ufisa ukulibhukha

6:28.02 – 6:34.40

spkr\_26

Channel 1

Manje ulibhukhela u-December uyakwazi ukukwenza lokho kodwa mase usithathile isinqumo usuwedwa.

6:34.56 – 6:36.50

spkr\_29

Channel 2

Hawu sisi ngiyabonga.

6:36.20 – 6:38.17

spkr\_26

Channel 1

Okay sisi.

6:38.17 – 6:41.50

spkr\_26

Channel 1

\[um\] okusho ukuthi siyayikhansela le-flight.

6:41.48 – 6:43.19

spkr\_29

Channel 2

Yebo. Sisi.

6:43.12 – 6:47.52

spkr\_26

Channel 1

Okay. Imali ukhethe ukuthi siyithumele ngebhange?

6:47.47 – 6:51.00

spkr\_29

Channel 2

Yebo. Sisi ngingathanda ukuthi ngiyithumele \[?\]

6:50.00 – 6:51.04

spkr\_26

Channel 1

\[?\]

6:51.04 – 6:54.53

spkr\_26

Channel 1

Okay. Sisi ngicela ungiphe i-account number.

6:54.38 – 6:56.94

spkr\_29

Channel 2

Okay. Lona lithi one one one.

6:56.95 – 6:58.84

spkr\_26

Channel 1

One one one.

6:58.77 – 7:00.65

spkr\_29

Channel 2

Two six five.

7:01.50 – 7:04.77

spkr\_26

Channel 1

Two six five.

7:04.61 – 7:06.34

spkr\_29

Channel 2

Seven three.

7:06.60 – 7:08.88

spkr\_26

Channel 1

Seven three.

7:08.52 – 7:10.09

spkr\_29

Channel 2

Zero one.

7:10.40 – 7:15.74

spkr\_26

Channel 1

Zero one \[um\] i-account ngaphansi kweliphi igama?

7:13.07 – 7:14.18

spkr\_29

Channel 2

\[?\]

7:15.70 – 7:19.33

spkr\_29

Channel 2

Hhayi, lona leli sisi uSiphesihle Pearl Gumede

7:19.17 – 7:23.01

spkr\_26

Channel 1

USiphesihle L. Gumede.

7:23.13 – 7:27.78

spkr\_26

Channel 1

\[hes\] bengicela ukwazi igama lebhange alisebenzisayo usisi uSiphesihle.

7:27.63 – 7:29.64

spkr\_29

Channel 2

A\_B\_C banks.

7:29.65 – 7:37.71

spkr\_26

Channel 1

A\_B\_C bank \[um\] hlobo luni lwe-account ngabe i-savings, i-cheque, \[um\] i-current?

7:37.78 – 7:39.38

spkr\_29

Channel 2

I-savings.

7:39.34 – 7:41.62

spkr\_26

Channel 1

Savings account.

7:41.62 – 7:44.75

spkr\_26

Channel 1

Okay, sisi okusho ukuthi \[um\]

7:44.75 – 7:51.80

spkr\_26

Channel 1

Imali uyaye uyilindele kusukela \[um\] \[hes\] kuma-hour angu-seventy two \[?\]

7:46.82 – 7:48.52

spkr\_29

Channel 2

\[noise\]

7:51.80 – 8:02.15

spkr\_26

Channel 1

U-cancel-e i-flight yakho ngayo okusho ukuthi le-number \[hes\] le mali njengoba nje siyikhansela manje ungalindela ukuthi mhlawumbe ifike kuwena kwi-account yakho.

7:54.16 – 7:55.38

spkr\_29

Channel 2

\[um\]

7:56.99 – 7:58.09

spkr\_29

Channel 2

\[noise\]

8:00.01 – 8:01.54

spkr\_29

Channel 2

\[noise\]

8:02.15 – 8:05.78

spkr\_26

Channel 1

\[um\] emva kwamahora angu-seventy two okuyinsuku ezinthathu.

8:05.45 – 8:07.44

spkr\_29

Channel 2

\[?\]

8:05.78 – 8:09.75

spkr\_26

Channel 1

Uma, nokungajwayelekile ukuthi kwenzeke uma kuwukuthi kuyenzeka ukuthi

8:09.75 – 8:16.07

spkr\_26

Channel 1

Uyadlula lo-seventy two hours \[um\] lo-three days uyaphela imali ayifikile ngakuwena sisi.

8:16.07 – 8:21.53

spkr\_26

Channel 1

Ungasishayela ucingo \[um\] kule-number le ethi, unalo ipeni nephepha usisi?

8:21.40 – 8:24.35

spkr\_29

Channel 2

\[?\] ithi \[hes\] ngilicinge.

8:24.35 – 8:26.46

spkr\_29

Channel 2

All right sisi nali ngilitholile.

8:24.44 – 8:25.97

spkr\_26

Channel 1

Okay.

8:26.54 – 8:29.67

spkr\_26

Channel 1

Uzosishayela inamba ku-zero two one.

8:29.39 – 8:31.31

spkr\_29

Channel 2

Zero two one.

8:31.15 – 8:34.06

spkr\_26

Channel 1

\[um\] zero five seven.

8:31.88 – 8:32.98

spkr\_29

Channel 2

\[noise\]

8:33.88 – 8:36.05

spkr\_29

Channel 2

Zero five seven.

8:36.05 – 8:37.23

spkr\_29

Channel 2

\[noise\]

8:36.14 – 8:37.88

spkr\_26

Channel 1

Three two.

8:38.14 – 8:39.94

spkr\_29

Channel 2

Three two.

8:39.80 – 8:41.63

spkr\_26

Channel 1

Three seven.

8:41.85 – 8:43.92

spkr\_29

Channel 2

Three seven.

8:43.43 – 8:47.37

spkr\_26

Channel 1

\[um\] ubese ukhetha u-option four

8:47.40 – 8:50.53

spkr\_26

Channel 1

Owongokukhansela \[um\]

8:47.70 – 8:48.95

spkr\_29

Channel 2

\[noise\]

8:50.08 – 8:52.36

spkr\_29

Channel 2

\[?\]

8:51.00 – 8:54.19

spkr\_26

Channel 1

\[?\] uxolo sisi option four

8:54.08 – 8:55.18

spkr\_29

Channel 2

\[noise\]

8:54.75 – 9:04.48

spkr\_26

Channel 1

U-option four \[?\] yes owoku-enquire-risha kushuthi uyobuza khona ukuthi kwenzakalani ngemali bekumele ngabe siwuthunyelwe kuyona, option four.

8:55.18 – 8:56.59

spkr\_29

Channel 2

\[?\]

9:04.29 – 9:07.83

spkr\_29

Channel 2

Okay. Option four, all right sisi \[?\]

9:06.54 – 9:07.98

spkr\_26

Channel 1

\[?\]

9:08.00 – 9:14.63

spkr\_26

Channel 1

Njengamanje ngiyayikhansela i-flight yakho ke sisi obukade \[hes\] uyibhukhe ngomhla ka-two ku-September

9:10.10 – 9:11.22

spkr\_29

Channel 2

\[noise\]

9:14.63 – 9:21.63

spkr\_26

Channel 1

For u-seven thirty A\_M ngikhansela i flight \[hes\] kaSiphesihle Pearl Gumede.

9:21.63 – 9:26.36

spkr\_26

Channel 1

EbeyisukeCape Town International Airport iya e-OR Tambo International Airport.

9:26.00 – 9:27.18

spkr\_29

Channel 2

\[noise\]

9:26.36 – 9:30.22

spkr\_26

Channel 1

\[um\] ngale kwalokho sisi kukhona okunye mhlawumbe obufisa ukukwazi?

9:30.05 – 9:32.88

spkr\_29

Channel 2

\[?\]

9:32.84 – 9:42.57

spkr\_26

Channel 1

Okay sisi. Siyabonga kakhulu ukuthi ushayele \[?\] \[um\] ngiyathemba ukuthi usizakele kahle impendulo obunazo wazithola nakho konke obukudinga.

9:42.57 – 9:53.58

spkr\_26

Channel 1

\[um\] ukusiza ngakho wasizakala sisi uma, kukhona mhlawumbe ilanga la uzizwa ukuthi ufuna futhi \[um\] ukundiza noma ngabe uyakuphi ungalenzi iphutha uphinde futhi usebenze kanye nathi.

9:53.51 – 9:56.19

spkr\_29

Channel 2

All right sisi, hhayi ngibonge kakhulu sisi.

9:56.02 – 9:58.51

spkr\_26

Channel 1

Ngiyabonga sisi, ube nosuku oluhle.

9:58.24 – 10:00.36

spkr\_29

Channel 2

Nawe sisi ngiyabonga.

10:00.18 – 10:02.63

spkr\_26

Channel 1

Okay. Bye.

10:02.31 – 10:03.70

spkr\_29

Channel 2

\[?\]

10:05.39 – 10:06.65

spkr\_29

Channel 2

\[noise\]

 

✕

## Download Sample Dataset

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## Dataset demographics

### Age range distribution

Recorders per age group

*   \[18 – 29\] 27 Recorders
*   \[30 – 40\] 28 Recorders
*   \[50 – 69\] 8 Recorders

### Gender split across recorded hours

Recorders per gender

*   Women 28 Recorders
*   Men 35 Recorders

### Hours collected across domains

Runtime per domain

*   Retail 12:27:41
*   Debt Collection 12:22:25
*   Insurance 12:21:50
*   Travel 12:50:26

## Additional information

### How are dataset recordings structured?

Our off-the-shelf dataset collections comprise unscripted, natural conversations conducted by call recorders recruited, trained, and approved to simulate real-world conversations in common domains. Recordings and transcripts include routine security verifications such as ID, email, and phone number validation.

### How do you recruit for speech collection datasets?

Our priority is to create datasets that are unbiased and cover as wide a range of demographics as possible. That is the first consideration when we begin the planning and recruitment process of any speech collection dataset project.

### What kind of agreement is in place for the purchase of this dataset?

A Licence Agreement governs the sale and usage of this speech collection dataset. Our off-the-shelf options are available for clients to test and benchmark before larger, custom commitments can be considered that are better suited to client requirements and conventions.

 

## Need a different dataset?

We can design and deliver bespoke speech collections for your languages, domains, and scale. Tell us what you need and we'll get back within 1–2 business days.

[Talk to us about custom datasets →](/contact) [Back to all datasets](/datasets)

```json
{"@context":"https://schema.org","@type":"Organization","name":"Way With Words AI","url":"https://waywithwords.ai","email":"hello@waywithwords.ai","contactPoint":[{"@type":"ContactPoint","contactType":"customer support","telephone":"+44 208 157 9929","email":"hello@waywithwords.ai","areaServed":"GB","availableLanguage":"en"},{"@type":"ContactPoint","contactType":"customer support","telephone":"+27 21 879 3552","email":"hello@waywithwords.ai","areaServed":"ZA","availableLanguage":"en"}],"location":[{"@type":"Place","name":"Way With Words Limited (UK Office)","address":{"@type":"PostalAddress","streetAddress":"Caledonian House Business Centre, 164 High Street","addressLocality":"Elgin","postalCode":"IV30 1BD","addressCountry":"GB"}},{"@type":"Place","name":"Way With Words SA (Pty) Ltd (South Africa & SADC Office)","address":{"@type":"PostalAddress","streetAddress":"First Floor, Vineyards Square North, The Vineyards Office Estate, 99 Jip de Jager Drive, Bellville","addressLocality":"Cape Town","postalCode":"7530","addressCountry":"ZA"}}]}
{"@context":"https://schema.org","@type":"Dataset","name":"South African isiZulu Speech Dataset","description":"50 hours of authentic isiZulu conversational speech for ASR and voice AI. Covers tonal language patterns, regional accents, and real acoustic environments.","url":"https://waywithwords.ai/datasets/isizulu","license":"Proprietary license","creator":{"@type":"Organization","name":"Way With Words"},"keywords":["isiZulu speech dataset","isiZulu ASR dataset","Zulu speech data","tonal language ASR"]}
{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://waywithwords.ai/"},{"@type":"ListItem","position":2,"name":"Datasets","item":"https://waywithwords.ai/datasets"},{"@type":"ListItem","position":3,"name":"isiZulu speech dataset","item":"https://waywithwords.ai/datasets/isizulu"}]}
```